Organizational development in the health care system;Organisationsentwicklung im gesundheitswesen

Medizinische Klinik

Volumn 97, Issue 5, 2002, Pages 309-315

  Pfaff, Holger ^b   Klein, Jürgen ^a  

^a UNIVERSITY OF COLOGNE   (Germany)

^b NONE

Author keywords

Balanced scorecard; Employee survey; Focus groups; Organization development; Organizational change; Organizational design; Organizational learning; Patient survey; Quality management; Risk management; Survey feedback technique

Indexed keywords

GERMANY; HEALTH CARE ORGANIZATION; HEALTH CARE QUALITY; HEALTH CARE SYSTEM; REVIEW; RISK MANAGEMENT; TECHNIQUE;

CONSUMER PARTICIPATION; FEEDBACK; FOCUS GROUPS; GERMANY; HUMANS; NATIONAL HEALTH PROGRAMS; TOTAL QUALITY MANAGEMENT;

EID: 0037093414     PISSN: 07235003     EISSN: None     Source Type: Journal    
DOI: 10.1007/s00063-002-1160-x     Document Type: Review

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