Why do we need clinical practice improvement? A consumer perspective

Internal Medicine Journal

Volumn 32, Issue 12, 2002, Pages 593-594

  Johnson, Betty ^a,b  

^a UNIVERSITY OF SYDNEY   (Australia)

^b Australian Cncl Safety/Qual H   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

ACQUIRED IMMUNE DEFICIENCY SYNDROME; ANXIETY; CLINICAL PRACTICE; CONSUMER; EDUCATION; HEALTH CARE QUALITY; HEALTH SERVICE; HUMAN; HUMAN IMMUNODEFICIENCY VIRUS; PAIN; PRIORITY JOURNAL; REVIEW; SAFETY; TRAINING; ARTICLE; AUSTRALIA; ORGANIZATION AND MANAGEMENT;

AUSTRALIA; CONSUMER PARTICIPATION; HUMANS; QUALITY ASSURANCE, HEALTH CARE;

EID: 0036984893     PISSN: 14440903     EISSN: None     Source Type: Journal    
DOI: 10.1046/j.1445-5994.2002.00300.x     Document Type: Review

References (6)

1. Long P. Clinical Support Systems Project, Vol 5, No 2. Better Health Outcomes. Canberra: National Health Priorities and Quality Branch, Department of Aged and Health Care; 2000.
2. National Expert Advisory Committee on Safety and Quality Health Care. Implementing Safety and Quality Enhancement in Health Care: National Actions to Support Quality and Safety Improvement in Australian Health Care. Final Report to Health Ministers from the National Expert Advisory Committee on Safety and Quality Health Care. Canberra: Commonwealth of Australia; 1999.
3. Australian Council for Safety and Quality in Health Care. National Action Plan. Canberra: Australian Council for Safety and Quality in Health Care; 2001.
4. The Royal Australasian College of Physicians. Meeting Consumer Needs: Better Health Outcomes for Consumers. Sydney: The Royal Australasian College of Physicians; 2001. Data available at: URL: http://www.racp.edu.au/hpu/consumer/outcomes.htm.
5. Donald M, Berwick MD. The total customer relationship in health care: broadening the bandwidth. Journal of Quality Improvement 1997; 23: 245-50.
6. Anon. The Evidence Supporting Consumer Participation in Health: A Consumer Focus Collaboration Document. Canberra: Commonwealth of Australia; 2001.