The Victorian emergency department collaboration

International Journal for Quality in Health Care

Volumn 14, Issue 6, 2002, Pages 463-470

  Bartlett, Jenny ^a   Cameron, Peter ^b   Cisera, Maree ^a  

^a Department of Human Services ^*  (Australia)

^b CHINESE UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

Breakthrough series; Collaboration; Emergency department; Quality improvement

Indexed keywords

ANTIBIOTIC AGENT;

ANTIBIOTIC THERAPY; ARTICLE; AUSTRALIA; CONTROLLED STUDY; EMERGENCY HEALTH SERVICE; FEVER; FIBRINOLYTIC THERAPY; FINANCIAL MANAGEMENT; HEALTH CARE QUALITY; HEALTH SURVEY; HUMAN; MEDICAL STAFF; METHODOLOGY; NEUTROPENIA; PATENT; PATIENT SATISFACTION; PNEUMONIA; PRIORITY JOURNAL;

AUSTRALIAN CAPITAL TERRITORY; COOPERATIVE BEHAVIOR; EMERGENCY SERVICE, HOSPITAL; HEALTH CARE COALITIONS; HUMANS; INTERINSTITUTIONAL RELATIONS; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE); PATIENT SATISFACTION; QUALITY ASSURANCE, HEALTH CARE; VICTORIA; WAITING LISTS;

EID: 0036936427     PISSN: 13534505     EISSN: None     Source Type: Journal    
DOI: 10.1093/intqhc/14.6.463     Document Type: Article

References (10)

1. Australasian College for Emergency Medicine. Policy Document-Standard Terminology. Melbourne, Australia: Australasian College for Emergency Medicine, June 2000: http://www.acem.org.au Accessed June 2002.
2. Richardson DB. Quantifying the effects of access block. Emerg Med 2001; 13: A10.
3. Schneider S, Zwemer F, Doniger A, Dick R, Czapranski T, Davis E. Rochester, NY: a decade of emergency department overcrowding. Acad Emerg Med 2001; 8: 1044-1050.
4. Schull MJ, Szalai JP, Schwartz B, Redelmeier DA. Emergency department overcrowding following systematic hospital restructuring: trends at twenty hospitals over ten years. Acad Emerg Med 2001; 8: 1037-1043.
5. McCabe JG. Emergency department overcrowding: a national crisis. Acad Med 2001; 76: 672-674.
6. Toncich G, Cameron PA, Virtue E, Bartlett J. Institute for healthcare improvement collaborative to improve process times in an Australian emergency department. J Qual Clin Pract 2000; 20: 79-86.
7. Institute for Healthcare Improvement Collaboratives. Collaboratives: Breakthrough Series. Boston, MA: Institute for Healthcare Improvement Collaboratives, 2000: http://www.ihi.org/ collaboratives Accessed June 2002.
8. Shewhart WA. Economic Control of Quality of Manufactured Product. Princeton, NJ: Van Nostrand Co Inc., 1931.
9. Berwick DM. Controlling variation in heathcare: a consultation from Walter Shewhart. Med Care 1991; 29: 1212-1225.
10. Cabana MD, Rand CS, Powe NR et al. Why don't physicians follow clinical practice guidelines? A framework for improvement. J Am Med Assoc 1999; 282: 1458-1465.