Ten usability principles for the development of effective WAP and m-commerce services

Aslib Proceedings

Volumn 54, Issue 6, 2002, Pages 345-355

  Condos, Chris ^a   James, Anne ^a   Every, Peter ^a   Simpson, Terry ^b  

^a Institute for Clean Growth and Future Mobility   (United Kingdom)

^b Open PHACTS Consortium   (United Kingdom)

Author keywords

Communications technology; Information technology; Internet; Mobile communications

Indexed keywords

EID: 0036931407     PISSN: 0001253X     EISSN: None     Source Type: Journal    
DOI: 10.1108/00012530210452546     Document Type: Article

References (8)

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2. Heylar, V. (2000), "Usability issues and user perspectives of a 1st generation WAP service", Proceedings of the Wireless World Symposium, Surrey University, Guildford.
3. Nielsen, J. (1993), Usability Engineering, Academic Press Ltd, Boston, MA.
4. Nielsen, J. (1996), Top Ten Mistakes in Web Design, Alertbox, May, available at: www.useit.com/alertbox/9605.html (accessed 4 September 2002).
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6. Nielsen, J. and Landauer, T.K. (1993), "A mathematical model of the finding of usability problems", Proceedings of ACM INTERCHI'93 Conference, Amsterdam, pp. 206-13.
7. Ramsay, M. (2001), "Mildly irritating: a WAP usability study", Aslib Proceedings, Vol. 53 No. 4, pp. 141-58.
8. Shneiderman, B. (1998), Designing the User Interface: Strategies for Effective Human-computer Interaction, 3rd ed., Addison-Wesley, Reading, MA