Is patient satisfaction a unidimensional construct? Factor analysis of the Munich Patient Satisfaction Scale (MPSS-24)

European Archives of Psychiatry and Clinical Neuroscience

Volumn 252, Issue 1, 2002, Pages 19-23

  Möller Leimkühler, Anne Maria ^a   Dunkel, Ralf ^a   Müller, Peter ^a   Pukies, Guido ^a   De Fazio, Sarino ^a   Lehmann, Erlo ^a  

^a UNIVERSITY OF MUNICH   (Germany)

Author keywords

Doctor patient communication; Factor analysis; Patient satisfaction; Questionnaire; Unidimensional construct

Indexed keywords

ADULT; ARTICLE; CONTROLLED STUDY; DOCTOR PATIENT RELATION; FACTORIAL ANALYSIS; FEMALE; HUMAN; MAJOR CLINICAL STUDY; MALE; MUNICH PATIENT SATISFACTION SCALE; PATIENT SATISFACTION; PRIORITY JOURNAL; QUESTIONNAIRE; RATING SCALE; RELIABILITY;

EID: 0036919983     PISSN: 09401334     EISSN: None     Source Type: Journal    
DOI: 10.1007/s004060200003     Document Type: Article

References (12)

1. Corrigan PW (1990) Consumer satisfaction with institutional and community care. Community Mental Health Journal 26: 151-165
2. Holcomb WR, Adams NA, Pnder HM, Reitz R (1989) The development and construct validation of a consumer satisfaction questionnaire for psychiatric inpatients. Evaluation and Program Planning 12: 189-194
3. Larsen D, Atkisson C, Hargreaves W, Nguyven T (1979) Assessment of client/patient satisfaction: development of a general scale. Evaluation and Program Planning 2: 197-208
4. Love R, Caid D, Davis A (1979) The user satisfaction survey: consumer evaluation of an inner city community mental health center. Evaluation and the Health Professions 1: 42-51
5. Möller-Leimkühler AM, Dunkel R, Müller P (subm) Determinanten der Patientenzufriedenheit: behandlungsbezogene und klinische Variablen, subjektives Krankheitskonzept und Lebensqualität
6. Möller-Leimkühler AM, Dunkel R (2001) Zufriedenheit psychiatrischer Patienten mit ihrem stationären Aufenthalt. Ergebnisse einer Stichtagserhebung. Nervenarzt (in press)
7. Nabati L, Shea N, McBride L, Gavin C, Bauer MS (1998) Adaptation of a simple patient satisfaction instrument to mental health: psychometric properties. Psychiatry Research 77: 51-56
8. Priebe S, Gruyters T, Heinze M, Hoffmann C, Jaekel A (1995) Subjektive Evaluationskriterien in der psychiatrischen Versorgung - Erhebungsmethoden für Forschung und Praxis. Psychiat Prax 22: 140-144
9. Ruggeri M (1994) Patients' and relatives' satisfaction with psychiatric services: the state of the art of it's measurement. Soc Psychiatry Psychiat Epidmiol 29: 212-227
10. Ruggeri M, Dall'agnola R, Bisoffo G (1996) Factor analysis of the Verona Service Satisfaction Scale-82 and development of reduced versions. International Journal of Methods in Psychiatric Research 6: 23-38
11. Spießl H, Krischker S, Spindler P, Cording C, Klein HE (1996) Patientenzufriedenheit im psychiatrischen Krankenhaus. Krankenhauspsychiatrie 7: 1-5
12. Spießl H, Spießl A, Cording C (1999) Die "ideale" stationär-psychiatrische Behandlung aus Sicht der Patienten. Psychiat Prax 26: 3-8