simVar: A similarity-influenced question selection criterion for e-sales dialogs

Artificial Intelligence Review

Volumn 18, Issue 3-4, 2002, Pages 195-221

  Schmitt, Sascha ^a  

^a Rheinland Pfälzische Technische Universität Kaiserslautern Landau   (Germany)

Author keywords

Attribute selection criteria; Automated sales dialogs; Case based reasoning; Electronic commerce; Intelligent sales support

Indexed keywords

CUSTOMER SATISFACTION; ELECTRONIC COMMERCE; ONLINE SYSTEMS; SALES;

AUTOMATED SALES DIALOGS;

ARTIFICIAL INTELLIGENCE;

EID: 0036890950     PISSN: 02692821     EISSN: None     Source Type: Journal    
DOI: 10.1023/A:1020745614238     Document Type: Article

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