Acquiring customers' requirements in electronic commerce

Artificial Intelligence Review

Volumn 18, Issue 3-4, 2002, Pages 163-193

  Bergmann, Ralph ^a   Cunningham, Pádraig ^b  

^a UNIVERSITY OF HILDESHEIM   (Germany)

^b TRINITY COLLEGE DUBLIN   (Ireland)

Author keywords

Dialog; E commerce; Product requirements acquisition; Product search; Question selection; User interaction

Indexed keywords

ARTIFICIAL INTELLIGENCE; CUSTOMER SATISFACTION; SALES; WORLD WIDE WEB;

PRODUCT SEARCH;

ELECTRONIC COMMERCE;

EID: 0036890578     PISSN: 02692821     EISSN: None     Source Type: Journal    
DOI: 10.1023/A:1020757322687     Document Type: Review

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