Supporting individual library patrons with information technologies: Emerging one-to-one library services on the college or university campus

Journal of Academic Librarianship

Volumn 28, Issue 6, 2002, Pages 426-429

  Keating III, John J ^a   Hafner, Arthur W ^b  

^a STEVENS INSTITUTE OF TECHNOLOGY   (United States)

^b BALL STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0036860454     PISSN: 00991333     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0099-1333(02)00343-9     Document Type: Note

References (13)

1. Ken Winter, "'My Library' Can Help Your Library," American Libraries (August 1999), pp. 65-67.
2. Don Peppers, Martha Rogers, & Bob Dorf, "Is Your Company Ready for One-to-One Marketing?," Harvard Business Review 77 (January-February 1999): 151-160.
3. Stephen E, Atkins, & Patricia F Stenstrom, "Collection Development in Transition," in People Come First: User-Centered Academic Library Service, edited by Dale S Montanelli & Patricia F Stenstrom (Chicago: Association of College and Research Libraries, 1999), pp. 45-64.
4. Paul Wallich, "Of Two Minds about Privacy," Scientific American 264 (June 1991): 27.
5. NewsID. Available: http://www.harrisinteractive.com/news/allnewsbydate.asp?=429 (accessed July 1, 2002).
6. Available: http://www.epic.org/privacy/survey/default.html (accessed July 1, 2002).
7. Daniel J & Daniel Solove, "Privacy and Power: Computer Databases and Metaphors for Information Privacy," Stanford Law Review 53 (July 2001): 1393-1462.
8. Eric Goldman. (formerly Eric Schlachter), "Is Your System Safe? Intellectual Property Magazine." Available: Lexis-Nexis Academic Universe General News Topics: All Magazines (August 1998).
9. Web Management Strategies, "How to Take the 'Moral High Road' When Capturing Visitor Data" (1997). Available: Lexis-Nexis Academic Universe General News Topics: All Magazines (March 4, 1999).
10. Don Peppers & Martha Rodgers, Enterprise One to One: Tools for Competing in the Interactive Age (New York: Doubleday, 1997).
11. James Ghaphery, Other My Library Projects. Available at: http:// www.library.vcu.edu/mylibrary/cil99.html (accessed July 12002).
12. Ken Winter, "'My Library' Can Help Your Library."
13. Arthur W Hafner, Andrey B Filipowicz, Brian Folker, & William P Whitely, "The Illinois Library Records Confidentiality Act: A Qualified Privilege," in Democracy and the Public Library; Essays on Fundamental Issues, edited by Arthur W Hafner (Westport, CT: Greenwood Publishing Group, 1993), pp. 265-284.