A balanced scorecard for a small software group

IEEE Software

Volumn 19, Issue 6, 2002, Pages 21-27

  Mair, Steven ^a,b  

^a Conexant Systems ^*  (United States)

^b American Society for Quality   (India)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0036848149     PISSN: 07407459     EISSN: None     Source Type: Journal    
DOI: 10.1109/MS.2002.1049383     Document Type: Review

References (7)

1. R.S. Kaplan and D.P. Norton, "The Balanced Scorecard: Measures that Drive Performance," Harvard Business Rev., Jan./Feb. 1992, pp. 71-79.
2. R.S. Kaplan and D.P. Norton, "Having Trouble with Your Strategy? Then Map It," Harvard Business Rev., Sept./Oct. 2000.
3. R. Grady, Practical Software Metrics for Project Management and Process Improvement, Simon and Schuster, Englewood Cliffs, N.J., 1992.
4. R. Grady, Successful Software Process Improvement, Simon and Schuster, Englewood Cliffs, N.J., 1997.
5. V. Basili, G. Caldiera, and H. Rombach, "Goal Question Metric Paradigm," Encyclopaedia of Software Eng., vol. 1, J.J. Marciniak, ed., John Wiley, New York, 1994, pp. 528-532.
6. S.P. Robbins, Organizational Behavior, Prentice-Hall, Upper Saddle River, N.J., 2001.
7. P. Senge, The Fifth Discipline: The Art and Practice of the Learning Organization, Doubleday, New York, 1990.