Caller satisfaction with after-hours telephone advice: Nurse advice service versus on-call pediatricians

Pediatrics

Volumn 110, Issue 5, 2002, Pages 865-872

  Lee, Thomas J ^a   Guzy, Judith ^a   Johnson, David ^b   Woo, Heide ^c   Baraff, Larry J ^a,c  

^a UNIVERSITY OF CALIFORNIA   (United States)

^b McKesson   (United States)

^c MATTEL CHILDREN S HOSPITAL   (United States)

Author keywords

Decision making; Family practice; Management; Pediatrics; Primary care; Randomized controlled trial; Satisfaction; Telephone advice; Triage

Indexed keywords

ARTICLE; CONFIDENCE INTERVAL; CONSULTATION; DECISION MAKING; HEALTH CARE UTILIZATION; NURSE; PARENT; PEDIATRICIAN; PRIORITY JOURNAL; SATISFACTION; TELEPHONE; UNIVERSITY HOSPITAL;

CHILD; COMMUNITY HEALTH SERVICES; CONSUMER SATISFACTION; HOTLINES; HUMANS; PEDIATRIC NURSING; PEDIATRICS; REMOTE CONSULTATION; TRIAGE;

EID: 0036843939     PISSN: 00314005     EISSN: None     Source Type: Journal    
DOI: 10.1542/peds.110.5.865     Document Type: Article

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