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Volumn 28, Issue 11, 2002, Pages 605-613
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The Patient Visits Program: a strategy to highlight patient satisfaction and refocus organizational culture.
a
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Author keywords
[No Author keywords available]
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Indexed keywords
ARTICLE;
DOCTOR PATIENT RELATION;
HEALTH CARE QUALITY;
HEALTH PERSONNEL ATTITUDE;
HEALTH SERVICES RESEARCH;
HOSPITAL ADMINISTRATOR;
HOSPITAL BED CAPACITY;
HUMAN;
INTERPERSONAL COMMUNICATION;
INTERVIEW;
LEADERSHIP;
MANAGEMENT;
MEDICAL STAFF;
METHODOLOGY;
ORGANIZATION;
ORGANIZATION AND MANAGEMENT;
PATIENT CARE;
PATIENT SATISFACTION;
PROGRAM DEVELOPMENT;
PSYCHOLOGICAL ASPECT;
STANDARD;
TOTAL QUALITY MANAGEMENT;
UNITED STATES;
UNIVERSITY HOSPITAL;
ACADEMIC MEDICAL CENTERS;
ATTITUDE OF HEALTH PERSONNEL;
BOSTON;
COMMUNICATION;
DECISION MAKING, ORGANIZATIONAL;
HOSPITAL ADMINISTRATORS;
HOSPITAL BED CAPACITY, 300 TO 499;
HOSPITAL-PATIENT RELATIONS;
HUMANS;
INSTITUTIONAL MANAGEMENT TEAMS;
INTERVIEWS;
LEADERSHIP;
MEDICAL STAFF, HOSPITAL;
ORGANIZATIONAL CASE STUDIES;
ORGANIZATIONAL CULTURE;
PATIENT SATISFACTION;
PATIENT-CENTERED CARE;
PROGRAM DEVELOPMENT;
QUALITY OF HEALTH CARE;
TOTAL QUALITY MANAGEMENT;
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EID: 0036833893
PISSN: 10703241
EISSN: None
Source Type: Journal
DOI: 10.1016/S1070-3241(02)28064-5 Document Type: Article |
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Times cited : (3)
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References (0)
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