Can public service efficiency measurement be a useful tool of government? The lesson of the spottiswoode report

Public Money and Management

Volumn 22, Issue 3, 2002, Pages 33-40

  Stone, Mervyn ^a  

^a UNIVERSITY COLLEGE LONDON   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0036661316     PISSN: 09540962     EISSN: 14679302     Source Type: Journal    
DOI: 10.1111/1467-9302.00316     Document Type: Article

References (15)

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10. O’Neill, Baroness (2002), Called to account. Reith Lecture 3 (BBC Radio 4, London). Available at www.bbc.co.UK/radio4/lecture3.text.shtml.
11. Performance and Innovation Unit (2000), Adding It Up: Improving Analysis & Modelling in Central Government (The Stationery Office, London).
12. Pritchard, A. (2002). Measuring productivity change in the provision of public services. Economic Trends, No. 582, pp. 20-32.
13. Spottiswoode, C. (2000), Improving Police Performance: A New Approach to Measuring Police Efficiency (HM Treasury, London).
14. Stone, M. (2002), How not to measure the efficiency of public services (and how one might). With discussion. Journal of the Royal Statistical Society A, 165, p. 1.
15. Thanassoulis, E. (1995), Assessing police forces in England and Wales using Data Envelopment Analysis. European Journal of Operational Research, 87, pp. 641-657.