VA community-based outpatient clinics: Performance measures based on patient perceptions of care

Medical Care

Volumn 40, Issue 7, 2002, Pages 578-586

  Borowsky, Steven J ^d,e,g   Nelson, David B ^d   Fortney, John C ^b,c   Hedeen, Ashley N ^a   Bradley, Jenni L ^d   Chapko, Michael K ^a,f  

^a VA PUGET SOUND HEALTH CARE SYSTEM   (United States)

^b CENTRAL ARKANSAS VETERANS HEALTHCARE SYSTEM   (United States)

^c UNIVERSITY OF ARKANSAS FOR MEDICAL SCIENCES   (United States)

^d VETERANS AFFAIRS MEDICAL CENTER   (United States)

^e UNIVERSITY OF MINNESOTA MEDICAL SCHOOL   (United States)

^f UNIVERSITY OF WASHINGTON   (United States)

^g PARK NICOLLET CLINIC   (United States)

Author keywords

Access to care; Patient satisfaction; Veterans

Indexed keywords

AGED; ARTICLE; COMPARATIVE STUDY; FEMALE; GOVERNMENT; HEALTH CARE DELIVERY; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; HEALTH CENTER; HUMAN; MALE; MIDDLE AGED; OUTPATIENT DEPARTMENT; PATIENT CARE; PATIENT SATISFACTION; PUBLIC HOSPITAL; STANDARD; STATISTICS; UNITED STATES;

AGED; COMMUNITY HEALTH CENTERS; CONTINUITY OF PATIENT CARE; FEMALE; HEALTH PERSONNEL; HEALTH SERVICES ACCESSIBILITY; HOSPITALS, VETERANS; HUMANS; MALE; MIDDLE AGED; OUTPATIENT CLINICS, HOSPITAL; PATIENT SATISFACTION; PROCESS ASSESSMENT (HEALTH CARE); QUALITY OF HEALTH CARE; UNITED STATES; UNITED STATES DEPARTMENT OF VETERANS AFFAIRS;

EID: 0036637372     PISSN: 00257079     EISSN: None     Source Type: Journal    
DOI: 10.1097/00005650-200207000-00004     Document Type: Article

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