Quality management practices based on seven core elements in Hong Kong manufacturing industries

Technovation

Volumn 22, Issue 4, 2002, Pages 213-230

  Chin, K S ^a   Rao Tummala, V M ^b   Chan, K M ^a  

^a CITY UNIVERSITY OF HONG KONG   (Hong Kong)

^b EASTERN MICHIGAN UNIVERSITY   (United States)

Author keywords

Core elements; Hong Kong manufacturing industry practices; TQM

Indexed keywords

CUSTOMER SATISFACTION; QUALITY ASSURANCE; STANDARDS; STRATEGIC PLANNING;

STRATEGIC QUALITY MANAGEMENT (SQM);

TOTAL QUALITY MANAGEMENT;

EID: 0036532742     PISSN: 01664972     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0166-4972(01)00020-7     Document Type: Article

References (8)

1. Quality management towards 2000: Hong Kong's perspective
2. A study on TQM practice in Hong Kong manufacturing industries
3. Hong Kong - The road ahead: ISO-CQI quality strategy moves to mainland China
4. Quality Management practices in Hong Kong manufacturing industries: A comparison between electronics and toy products manufacturing industries
5. Strategic quality management - Core concepts and implementation issues
6. Strategic quality management, malcolm baldrige and european quality awards and ISO 9000 certification: Core concepts and comparative analysis