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Volumn 39, Issue 2, 2002, Pages 255-267

Playing the part: Reflections on aspects of mere performance in the customer-client relationship

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EID: 0036522306     PISSN: 00222380     EISSN: None     Source Type: Journal    
DOI: 10.1111/1467-6486.00291     Document Type: Article
Times cited : (29)

References (22)
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    • Rorty, A.O. (Ed.). Berkeley: University of California Press
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    • (1980) Explaining Emotions
    • Averill, J.R.1
  • 3
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    • Burke, K. (1969). A Rhetoric of Motives. Berkeley: University of California Press.
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    • The rationality of emotions
    • Rorty, A.O. (Ed.). Berkeley: University of California Press
    • De Souza, R. (1980). 'The rationality of emotions'. In Rorty, A.O. (Ed.), Explaining Emotions. Berkeley: University of California Press.
    • (1980) Explaining Emotions
    • De Souza, R.1
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    • The paradox of acting
    • Diderot, D. (1773).'The paradox of acting'. In The Paradox of Acting and Masks or Faces? See Roach, J.R. (1985). The Player's Passion, Studies in the Science of Acting. Newark: University of Delaware Press.
    • (1773) The Paradox of Acting and Masks or Faces?
    • Diderot, D.1
  • 11
    • 0011111772 scopus 로고
    • The unemployed self
    • Fraser, R. (Ed.). Harmondsworth: Penguin
    • Gouldner, A. (1969).'The unemployed self'. In Fraser, R. (Ed.), Work, Vol II. Harmondsworth: Penguin.
    • (1969) Work , vol.2
    • Gouldner, A.1
  • 12
    • 0004261338 scopus 로고
    • Berkeley: University of California Press
    • Hochschild, A. (1983). The Managed Heart. Berkeley: University of California Press.
    • (1983) The Managed Heart
    • Hochschild, A.1
  • 13
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    • Complex ontology and our stake in the theatre
    • Shotter, J. and Gergen, K. (Eds). London: Sage.
    • Holt, D. (1989).'Complex ontology and our stake in the theatre'. In Shotter, J. and Gergen, K. (Eds), Texts of Identity. London: Sage.
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    • Holt, D.1
  • 14
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    • Learning by heart: The rules of rhetoric and the poetics of experience
    • Höpfl, H. (1994).'Learning by heart: the rules of rhetoric and the poetics of experience'. Management Learning, 24, 3, 463-74.
    • (1994) Management Learning , vol.24 , Issue.3 , pp. 463-474
    • Höpfl, H.1
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    • Learning and performance in the employment service local office
    • Manchester
    • Höpfl, H. and Burke, P. (1999).'Learning and Performance in the Employment Service Local Office'. British Academy of Management Conference, Manchester.
    • (1999) British Academy of Management Conference
    • Höpfl, H.1    Burke, P.2
  • 18
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    • The sign in the theatre
    • Kowzan, T. (1968).'The sign in the theatre'. Diogenes, 61, 52-80.
    • (1968) Diogenes , vol.61 , pp. 52-80
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    • Emotion and act: Roles and rhetoric
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    • Sarbin, T.R. (1986).'Emotion and act: roles and rhetoric'. In Harré, R. (Ed.), The Social Construction of Emotion. Oxford: Blackwell.
    • (1986) The Social Construction of Emotion
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.