Organizational size, multiple audiences, and Web site design

Technical Communication

Volumn 49, Issue 1, 2002, Pages 36-44

  Lin, Canchu ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0036486728     PISSN: 00493155     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (43)

1. Becker, Shirley A., and Florence E. Mottay. 2001. "A global perspective on Web site usability." IEEE software 18:54-61.
2. Bell, James and Richard Castagna. 1997. "If you build it, they will come." Windows magazine 8, no. 7:195-199.
3. Berg, Per-Olof. 1985. "Organizational change as a symbolic transformation process." In Organizational culture, eds. Peter J. Frost, Larry F. Moore, Meryl R. Louis, Craig C. Lundberg, and J. Martin. Beverly Hills, CA: Sage, pp. 281-299.
4. Black, Roger. 1997. Web sites that work. San Jose, CA: Adobe Press.
5. Bullen, Christine V., and John L. Bennett. 1990. "Learning from user experience with groupware." Proceedings of the Conference on Computer-Supported Cooperative Work. New York, NY: ACM, pp. 291-302.
6. Cooper, Randolph B., and Robert W. Zmud. 1990. "Information technology implementation research: A technological diffusion approach." Management science 36:123-139.
7. Damanpour, Fariborz. 1987, "The adoption of technological, administrative, and ancillary innovations: Impact of organizational factors." Journal of management 13:675-688.
8. Damanpour, Fariborz. 1991. "Organizational innovation: A meta-analysis of effects of determinants and moderators." Academy of management journal 34:555-590.
9. Danner, Nora, Ixchel Faniel, Michael Leitao, Canchu Lin, and Chanidprapa Suriya. 2000. "The gap: Exploring the distance between group decision system software knowledge and design." Unpublished paper.
10. Dewar, Robert D., and Jane E. Dutton. 1986. "The adoption of radical and incremental innovations." Management science 32:1422-1433.
11. Eisenberg, Eric M. 1984. "Ambiguity as strategy in organizational communication." Communication monographs 51:227-242.
12. Esrock, Stuart L., and Greg B. Leichty. 1999. "Corporate World Wide Web pages: Serving the news media and other publics." Journalism and mass communication quarterly 76:456-467.
13. Ettlie, John E., William P. Bridges, and Robert D. O'Keefe. 1984. "Organizational strategy and structural differences for radical versus incremental innovation." Management science 30:682-695.
14. Evans, Mary B. 2000. "Challenges in developing researchbased Web design guidelines." IEEE transactions on professional communication 43:302-312.
15. Flanagin, Andrew J. 2000. "Social pressures on organizational Website adoption." Human communication research 26:618-646.
16. Fleming, John H. 1994. "Multiple audience problems, tactical communication, and social interaction: A relational-regulation perspective." Advances in experimental social psychology 26:215-292.
17. Fleming, John H., and John M. Darley. 1991. "Mixed messages: The multiple-audience problem and strategic communication." Social cognition 9:25-46.
18. Grudin, Jonathan. 1994. "Groupware and social dynamics: Eight challenges for developers." Communications of the ACM 37:93-105.
19. Hill, Laura N., and Candace White. 2000. "Public relations practitioners' perception of the world wide Web as a communications tool." Public relations review 26:31-51.
20. Honeck, Richard P., and Robert R. Hoffman. 1980. Cognition and figurative language. Hillsdale, NJ: Erlbaum.
21. Johnson, Craig E., and Michael Z. Hackman. 1995. Creative communication. Prospect Heights, IL: Waveland.
22. King, Adam B. 2000. "Ford on the line business leader reputation and the multiple-audience problem." Journal of management inquiry 9:71-86.
23. Kuhn, Thomas S. 1979. The structure of scientific revolutions. Chicago, IL: University of Chicago Press.
24. Lai, Vincent S., and Jan L. Guynes. 1997. "An assessment of the influence of organizational characteristics on information technology adoption decision: A discriminative approach." IEEE transactions on engineering management 44:146-157.
25. Lakoff, George, and Mark Johnson. 1980. Metaphors we live by. Chicago, IL: University of Chicago Press.
26. Liu, Chang, Kirk P. Arnett, Louis M. Capella, and Robert C. Beatty. 1997. "Web sites of the Fortune 500 companies: Facing customers through home pages." Information & management 31:335-345.
27. Mandviwalla, Munir, and Lorne Olfman. 1994. "What do groups need? A proposed set of generic groupware requirements." ACM transactions on computer-human interaction 1:245-268.
28. Margolis, Michael, David Resnick, and Joel D. Wolfe. 1999. "Party competition on the internet in the U.S. and Britain." Harvard international journal of press/politics 4:24-47.
29. Mitra, Ananda. 1997. "Diasporic Web sites: Ingroup and outgroup discourse." Critical studies in mass communication 14:158-181.
30. Moch, Michael K., and Edward V. Morse. 1977. "Size, centralization, and organizational adoption of innovations." American sociological review 42:716-725.
31. Moran, Thomas P., and R.J. Anderson. 1990. "The workaday world as a paradigm for CSCW design." Proceedings of the Conference on Computer-Supported Cooperative Work. New York, NY: ACM, pp. 381-393.
32. Nielsen, Jacob. 1999. Designing Web usability. Indianapolis, IN: New Riders.
33. Ortony, Andrew. 1979. Metaphor and thought. Cambridge, UK: Cambridge University Press.
34. Ozok, A. Ant, and Gavriel Salvendy. 2000. "Measuring consistency of Web page design and its effects on performance and satisfaction." Ergonomics 43:443-460.
35. Paden, Nita, and Roxanne Stell. 2000. "Using consumer shopping orientations to improve retail Web site design." Journal of professional services marketing 20:73-85.
36. Peek, Robin, and Hane, Paula J. 1998. "Web page design standards: Part I." Information today 15, no. 9:45-47.
37. Pierce, Jon L., and Andre L. Delbecq. 1977. "Organizational structure, individual attitudes, and innovation." Academy of management review 2:26-37.
38. Smith, Ruth C., and Eric M. Eisenberg. 1987. "Conflict at Disneyland: A root-metaphor analysis." Communication monographs 54:367-380.
39. Swanson, E. Burton. 1994. "Information systems innovation among organizations." Management science 40:1069-1090.
40. Tornatzky, Louis G., and Katherine J. Klein. 1982. "Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings." IEEE transactions on engineering management 29:28-45.
41. Turau, Volker. 1998. "The Fortune 500 Web." Computer 31: 119-120.
42. Weinman, Lynda. 1999. Designing Web graphics. Indianapolis, IN: New Riders.
43. White, Candace, and Niranjan Raman. 1999. "The World Wide Web as a public relations medium: The use of research, planning, and evaluation in Web site development." Public relations review 25:405-419.