How to measure patient satisfaction

Quality Progress

Volumn 35, Issue 2, 2002, Pages 97-98

  Spicer, Jerry ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

CUSTOMER SATISFACTION; HEALTH CARE; MATHEMATICAL MODELS; PATIENT TREATMENT; SOCIETIES AND INSTITUTIONS; STANDARDIZATION; TOTAL QUALITY MANAGEMENT;

CLINICAL STATUS MEASURES; HEALTHCARE PROVIDER; HEALTHCARE QUALITY MANAGEMENT; HEALTHCARE SERVICES; PATIENT SATISFACTION; QUALITY IMPROVEMENT STRATEGY; SATISFACTION MEASUREMENT;

QUALITY OF SERVICE;

EID: 0036464216     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (1)

1. Problems in using patient satisfaction data to assess the quality of care provided by primary care physicians