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Volumn 21, Issue 2-4, 2002, Pages 149-171

Queue lengths and waiting times for multiserver queues with abandonment and retrials

Author keywords

Call centers; Diffusion approximations; Fluid approximations; Multiserver queues; Nonstationary queues; Queues with abandonment; Queues with retrials; Virtual waiting time

Indexed keywords

COMPUTER SIMULATION; DIFFERENTIAL EQUATIONS; MARKOV PROCESSES; SERVERS; TELECOMMUNICATION NETWORKS; THEOREM PROVING;

EID: 0036417150     PISSN: 10184864     EISSN: None     Source Type: Journal    
DOI: 10.1023/A:1020921829517     Document Type: Article
Times cited : (55)

References (9)
  • 4
    • 0032264872 scopus 로고    scopus 로고
    • Strong approximations for Markovian service networks
    • A. Mandelbaum, W.A. Massey and M.I. Reiman, Strong approximations for Markovian service networks, Queueing Systems 30 (1998) 149-201.
    • (1998) Queueing Systems , vol.30 , pp. 149-201
    • Mandelbaum, A.1    Massey, W.A.2    Reiman, M.I.3
  • 5
    • 20244372701 scopus 로고    scopus 로고
    • Time varying multiserver queues with abandonment and retrials
    • Edinburgh, Scotland
    • A. Mandelbaum, W.A. Massey, M.I. Reiman and B. Rider, Time varying multiserver queues with abandonment and retrials, in: ITC-16, Edinburgh, Scotland, 1999.
    • (1999) ITC-16
    • Mandelbaum, A.1    Massey, W.A.2    Reiman, M.I.3    Rider, B.4
  • 8
    • 0000870284 scopus 로고
    • On the invariance principle for the first passage time
    • A. Puhalskii, On the invariance principle for the first passage time, Mathematics of Operations Research 19 (1994) 946-954.
    • (1994) Mathematics of Operations Research , vol.19 , pp. 946-954
    • Puhalskii, A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.