"Are You Kidding Me?": The role of nonverval cues in the verbal accounting process

Journal of Communication

Volumn 52, Issue 3, 2002, Pages 640-656

  Manusov, Valerie ^a   Trees, April R ^b  

^a UNIVERSITY OF WASHINGTON   (United States)

^b UNIVERSITY OF COLORADO   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMMUNICATION;

EID: 0036411959     PISSN: 00219916     EISSN: None     Source Type: Journal    
DOI: 10.1093/joc/52.3.640     Document Type: Article

References (43)

1. Andersen, P.A. (1999). Nonverbal communication: Forms and functions. Mountain View, CA: Mayfield
2. Argyle, M., Alkema, F., & Gilmour, R. (1971). The communication of friendly and hostile attitudes by verbal and non-verbal signals. European Journal of Social Psychology, 1, 385-402.
3. Bavelas, J. B., & Chovil, N. (2000). Visible acts of meaning: An integrated message model of language in face-to-face dialogue. Journal of Language and Social Psychology, 19, 163-194.
4. Bavelas, J. B., Coates, L., & Johnson, T. (2000). Listeners as co-narrators. Journal of Personality and Social Psychology, 79, 941-952.
5. Brown, P., & Levinson, S. C. (1987). Politeness: Some universals in language use. Cambridge, UK: Cambridge University Press.
6. Brunner, L. J. (1979). Smiles can be backchannels. Journal of Personality and Social Psychology, 37, 728-734.
7. Burgoon, J. K., Buller, D. B., & Woodall, W. G. l(1996). Nonverbal communication: The unspoke dialogue (2nd ed.). New York: McGraw-Hill.
8. Buttny, R. (1987). Sequence and practical reasoning in accounts episodes. Communication Quarterly, 35, 67-83.
9. Buttny, R. (1993). Social accountability in communication. London: Sage.
10. Chovil, N. (1991/1992). Discourse-oriented facial displays in conversation. Researcb on Language and Social Interaction, 25, 163-194.
11. Chovil, N., & Fridlund, A.J. (1991). Why emotionality cannot equal sociality: Reply to Buck. Journal of Nonverbal Behavior, 15, 163-168.
12. Cody, M. J., & McLaughlin, M. L. (1985). Models for the sequential construction of accounting episodes: Situational and interactional coustraints on message selection and evaluation. In R. L. Street & J. N. Cappella (Eds.), Sequence and pattern in communicative behaviour (pp. 50-69). London: Arnold.
13. Duncan, S. (1972). Some signs and rules for taking speaking turns in conversations. Journal of Personality and Social Psychology, 23, 283-292.
14. Ekman, P. (1979). About brows: Emotional and conversational signals. In M. von Cranach, K. Foppa, W. Lepenies, & D. Ploog (Eds.), Human ethology (pp. 169-202). Cambridge, UK: Cambridge University Press.
15. Ekman, P. (1993). Facial expression and emotion. American Psychologist, 48, 384-392.
16. Ekman, P., & Friesen, W. V. (1969). The repertoire of nonverbal behavior: Categories, origins, usage, and coding. Semiotica, 1, 49-98.
17. Frick, R. W. (1985). Communicating emotion: The role of prosodic features. Psychological Bulletin, 97, 412-429.
18. Gardner, R. (1998). Between speaking and listening: The vocalization of understandings. Applied Linguistics, 19, 204-224.
19. Goffman, E. (1967). Interaction ritual: Essays on face-to-face behavior. New York: Pantheon Books.
20. Gottman, J., Markman, H., & Notarius, C. (1977). The topography of marital conflict: A sequential analysis of verbal and nonverbal behavior. Journal of Marriage and the Family, 31, 461-477.
21. Hamilton, V. L., & Hagiwara, S. (1992). Roles, responsibilities, and accounts across cultures. International Journal of Psychology, 27, 157-179.
22. Ho, R., & Mitchell, S. (1982). Students' nonverbal reactions to tutors' warm/cold nonverbal behavior. Journal of Social Psychology, 118, 121-130,
23. Kimble, C. E., Forte, R. A., & Yoshikawa, J. C. (1981). Nonverbal concomitants of enacted emotional intensity and positivity: Visual and vocal behavior. Journal of Personality, 49, 271-283.
24. Langer, S. L., & Wurf, E. (1999). The effects of channel-consistent and channel-inconsistent interpersonal feedback on the formation of metaperceptions. Journal of Nonverbal Behavior, 23, 43-65.
25. Leathers, D. G. (1979). The informational potential of the nonverbal and verbal components of feedback responses. Southern Speech Communication Journal, 44, 331-354.
26. Lochman, J. E., & Allen, G. (1981). Nonverbal communication of couples in conflict. Journal of Research in Personality, 15, 253-269.
27. Manusov, V. (1996). Changing explanations: The process of account-making over time, Research on Language and Social Interaction, 29, 155-179.
28. Manusov, V., Cody, M. J., Donohue, W., & Zappa, J. (1994). Accounts during child custody mediations. Journal of Applied Communication Research, 22, 1-15,
29. Manusov, V., Koenig, J., & Trees, A. R. (2001, February). Judgments of face concerns from account sequences between friends. Paper presented to the Western Communication Association, Coeur d'Alene, ID.
30. Manusov, V., Trees, A. R., Reddick, L. A., Carillo Rowe, A., & Easley, J. (1998). Comparing public and private attributions: Investigating the associations of explanations and impressions with friends and strangers. Communication Studies, 49, 209-223.
31. McLaughlin, M. L., Cody, M. J., & O'Hair, H. D. (1983). The management of failure events: Some contextual determinants of accounting behavior. Human Communication Research, 9, 208-224.
32. McLaughlin, M. L., Cody, M. J., & Rosenstein, N. E, (1983). Account sequences in conversations between strangers. Communication Monographs, 50, 102-125.
33. Pasupathi, M., Carstensen, L. L., Levenson, R. W., & Gottman, J. M. (1999), Responsive listening in long-married couples: A psycholinguistic perspective. Journal of Nonverbal Behavior, 23, 173-193.
34. Rosenfeld, H. M., & Hancks, M. (1980). The nonverbal context of verbal listener responses. In M. R. Key (Ed.), The relationship of verbal and nonverbal communication (pp. 193-206). The Hague, Netherlands: Mouton.
35. Schönbach, P. A. (1980). A category system for account phases. European Journal of Social Psychology, 10, 195-200.
36. Schönbach, P., & Kleibaumhuter, P. (1990). Severity of reproach and defensiveness of accounts. In M. J. Cody & M. L. McLaughlin (Eds.), Tbe psycholcgy of tactical communication (pp. 229-243 . Clevedon, UK: Multilingual Matters.
37. Scott, M. B., & Lyman, S. (1968). Accounts. American Sociological Review, 33, 46-62.
38. Seiter, J. S. (1999). Does communicating nonverbal disagreement during an opponent's speech affect the credibility of the debater in the background? Psychological Reports, 84, 855-861.
39. Smith, C. A., & Scott, H. S. (1997). A componential approach to the meaning of facial expressions. In J. A. Russell & J. M. Fernandez-Dols (Eds.), The psychology of facial expression (pp. 229-254). Cambridge, UK: Cambridge University Press.
40. Streeck, J., & Knapp, M. L. (1992). The interaction of visual and verbal features in human communication. In F. Poyatos (Ed.), Advances in nonverbal communication (pp. 3-23). Philadelphia: Benjamins.
41. Tabachnick, B. G., & Fidell, L. S. (1996). Using multivariate statistics (3rd ed.). New York: Harper Collins.
42. Trees, A. R., & Manusov, V. (1998). Managing face concerns in criticism: Integrating nonverbal behaviors as a dimension of politeness in female friendship dyads, Human Communication Research, 24, 564-683.
43. Umiker Sebeok, D. J. (1980). Silence is golden? The changing role of non-talk in preschool conversations. In M. R. Key (Ed.), The relationship of verbal and nonverbal communication (pp. 295-314). The Hague, Netherlands: Mouton.