-
2
-
-
33845339150
-
The effects of perceived justice on complainants' negative word-of-mouth behavior and repatronage intentions
-
Blodgett, J. G., Granbois, D. H., & Walters, R. G. (1993). The effects of perceived justice on complainants' negative word-of-mouth behavior and repatronage intentions. Journal of Retailing, 69, 399-428.
-
(1993)
Journal of Retailing
, vol.69
, pp. 399-428
-
-
Blodgett, J.G.1
Granbois, D.H.2
Walters, R.S.3
-
4
-
-
0002487572
-
Communication discrepancy and intent to persuade as determinants of counterargument production
-
Brock, T. C. (1967). Communication discrepancy and intent to persuade as determinants of counterargument production. Journal of Experimental Social Psychology, 3, 296-309.
-
(1967)
Journal of Experimental Social Psychology
, vol.3
, pp. 296-309
-
-
Brock, T.C.1
-
6
-
-
0003016008
-
Increasing community recycling with persuasive communication and public commitment
-
Burn, S. M., & Oskamp, S. (1986). Increasing community recycling with persuasive communication and public commitment. Journal of Applied Social Psychology, 16, 29-41.
-
(1986)
Journal of Applied Social Psychology
, vol.16
, pp. 29-41
-
-
Burn, S.M.1
Oskamp, S.2
-
7
-
-
0001662062
-
The heuristic model of persuasion
-
M. P. Zanna, J. M. Olson, & C. P. Herman (Eds.), Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
-
Chaiken, S. (1987). The heuristic model of persuasion. In M. P. Zanna, J. M. Olson, & C. P. Herman (Eds.), Social influence: The Ontario Symposium (Vol. 5, pp. 3-39). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
-
(1987)
Social Influence: The Ontario Symposium
, vol.5
, pp. 3-39
-
-
Chaiken, S.1
-
9
-
-
0038110094
-
When tactical pronouncements of change become real change: The case of reciprocal persuasion
-
Cialdini, R. B., Green, B. L., & Rush, A. J. (1992). When tactical pronouncements of change become real change: The case of reciprocal persuasion. Journal of Personality and Social Psychology, 63, 357-404.
-
(1992)
Journal of Personality and Social Psychology
, vol.63
, pp. 357-404
-
-
Cialdini, R.B.1
Green, B.L.2
Rush, A.J.3
-
10
-
-
0038110093
-
Depression maintenance and interpersonal control
-
A. Baum & J. E. Singer (Eds.), Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
-
Coates, D., & Wortman, C. B. (1980). Depression maintenance and interpersonal control. In A. Baum & J. E. Singer (Eds.), Advances in environmental psychology, Vol. 2: Applications of personal control (pp. 149-182). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
-
(1980)
Advances in Environmental Psychology, Vol. 2: Applications of Personal Control
, vol.2
, pp. 149-182
-
-
Coates, D.1
Wortman, C.B.2
-
11
-
-
84993869025
-
Toward a theory of frames and reframing: The social nature of frames
-
Coyne, J. C. (1985). Toward a theory of frames and reframing: The social nature of frames. Journal of Marital and Family Therapy, 11, 337-344.
-
(1985)
Journal of Marital and Family Therapy
, vol.11
, pp. 337-344
-
-
Coyne, J.C.1
-
12
-
-
0001076492
-
Attitude strength and vested interest
-
R. E. Petty & J. A. Krosnick (Eds.), Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
-
Crano, W. D. (1995). Attitude strength and vested interest. In R. E. Petty & J. A. Krosnick (Eds.), Attitude strength: Antecedents and consequences (pp. 131-158). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
-
(1995)
Attitude Strength: Antecedents and Consequences
, pp. 131-158
-
-
Crano, W.D.1
-
13
-
-
84965861879
-
Changing behavior and making it stick: The conceptualization and management of conservation behavior
-
DeYoung, R. (1993). Changing behavior and making it stick: The conceptualization and management of conservation behavior. Environment and Behavior, 25, 485-505.
-
(1993)
Environment and Behavior
, vol.25
, pp. 485-505
-
-
DeYoung, R.1
-
15
-
-
77957037781
-
Multiple processes by which attitudes guide behavior: The MODE model as an integrative framework
-
M. P. Zanna (Ed.), New York: Academic
-
Fazio, R. H. (1990). Multiple processes by which attitudes guide behavior: The MODE model as an integrative framework. In M. P. Zanna (Ed.), Advances in experimental social psychology (Vol. 23, pp. 75-109). New York: Academic.
-
(1990)
Advances in Experimental Social Psychology
, vol.23
, pp. 75-109
-
-
Fazio, R.H.1
-
16
-
-
0002935147
-
Attitudes as object - Evaluation associations: Determinants, consequences, and correlates of attitude accessibility
-
R. E. Petty & J. A. Krosnick (Eds.), Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
-
Fazio, R. H. (1995). Attitudes as object - evaluation associations: Determinants, consequences, and correlates of attitude accessibility. In R. E. Petty & J. A. Krosnick (Eds.), Attitude strength: Angecedents and consequences (pp. 247-282). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
-
(1995)
Attitude Strength: Angecedents and Consequences
, pp. 247-282
-
-
Fazio, R.H.1
-
17
-
-
84986034933
-
There's life after blunders
-
Furlong, C. B. (1993). There's life after blunders. Canadian Banker, 100, 10-13.
-
(1993)
Canadian Banker
, vol.100
, pp. 10-13
-
-
Furlong, C.B.1
-
20
-
-
0002615353
-
Cognitive learning, cognitive response to persuasion, and attitude change
-
A. G. Greenwald, T. C. Brock, & T. M. Ostrom (Eds.), New York: Academic
-
Greenwald, A. G. (1968). Cognitive learning, cognitive response to persuasion, and attitude change. In A. G. Greenwald, T. C. Brock, & T. M. Ostrom (Eds.), Psychological foundations of attitudes (pp. 147-170). New York: Academic.
-
(1968)
Psychological Foundations of Attitudes
, pp. 147-170
-
-
Greenwald, A.G.1
-
21
-
-
84973746109
-
Influences on attitude - Behavior relationships: A natural experiment with curbside recycling
-
Guagnano, G. A., Stern, P. C., & Dietz, T. (1995). Influences on attitude - behavior relationships: A natural experiment with curbside recycling. Environment and Behavior, 27, 699-718.
-
(1995)
Environment and Behavior
, vol.27
, pp. 699-718
-
-
Guagnano, G.A.1
Stern, P.C.2
Dietz, T.3
-
22
-
-
0002914068
-
Coping and adaptation: A conceptual framework for understanding families
-
A. B. Hatfield & H. P. Lefley (Eds.), New York: Guilford
-
Hatfield, A. B. (1987). Coping and adaptation: A conceptual framework for understanding families. In A. B. Hatfield & H. P. Lefley (Eds.), Families of the mentally ill: Coping and adaptation (pp. 60-84). New York: Guilford.
-
(1987)
Families of the Mentally Ill: Coping and Adaptation
, pp. 60-84
-
-
Hatfield, A.B.1
-
23
-
-
0012539367
-
Psychological studies on garbage avoidance and recycling
-
J. Urbina-Soria, P. Ortega-Andeane, & R. Bechtel (Eds.), Oaxtepec, Morelos, Mexico, March, 1991. Oklahoma City, OK: EDRA
-
Hormuth, S. E., Katzenstein, H., Bruch, B., & Ringenberger, B. (1993). Psychological studies on garbage avoidance and recycling. In J. Urbina-Soria, P. Ortega-Andeane, & R. Bechtel (Eds.), EDRA 21 proceedings: Healthy environments. Oaxtepec, Morelos, Mexico, March, 1991 (pp. 321-325). Oklahoma City, OK: EDRA.
-
(1993)
EDRA 21 Proceedings: Healthy Environments
, pp. 321-325
-
-
Hormuth, S.E.1
Katzenstein, H.2
Bruch, B.3
Ringenberger, B.4
-
24
-
-
53349119934
-
Effects of involvement on persuasion: A meta-analysis
-
Johnson, B. T., & Eagly, A. H. (1989). Effects of involvement on persuasion: A meta-analysis. Psychological Bulletin, 106, 290-314.
-
(1989)
Psychological Bulletin
, vol.106
, pp. 290-314
-
-
Johnson, B.T.1
Eagly, A.H.2
-
25
-
-
0001545216
-
Involvement and persuasion: Types, traditions, and the evidence
-
Johnson, B. T., & Eagly, A. H. (1990). Involvement and persuasion: Types, traditions, and the evidence. Psychological Bulletin, 107, 375-384.
-
(1990)
Psychological Bulletin
, vol.107
, pp. 375-384
-
-
Johnson, B.T.1
Eagly, A.H.2
-
26
-
-
0038110103
-
Customer service: Reality check
-
January
-
Kelley, B. (1993, January). Customer service: Reality check. Sales and Marketing Management, 145, 50-53.
-
(1993)
Sales and Marketing Management
, vol.145
, pp. 50-53
-
-
Kelley, B.1
-
27
-
-
0022643899
-
Postpartum depression: An interactional view
-
Kraus, M. A., & Redman, E. S. (1986). Postpartum depression: An interactional view. Journal of Marital and Family Therapy, 12(1), 63-74.
-
(1986)
Journal of Marital and Family Therapy
, vol.12
, Issue.1
, pp. 63-74
-
-
Kraus, M.A.1
Redman, E.S.2
-
28
-
-
0001607901
-
The mindlessness of ostensibly thoughtful action
-
Langer, E., Blank, A., & Chanowitz, B. (1978). The mindlessness of ostensibly thoughtful action. Journal of Personality and Social Psychology, 36, 635-642.
-
(1978)
Journal of Personality and Social Psychology
, vol.36
, pp. 635-642
-
-
Langer, E.1
Blank, A.2
Chanowitz, B.3
-
29
-
-
77956837098
-
Inducing resistance to persuasion: Some contemporary approaches
-
L. Berkowitz (Ed.), New York: Academic
-
McGuire, W. J. (1964). Inducing resistance to persuasion: Some contemporary approaches. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 1, pp. 191-229). New York: Academic.
-
(1964)
Advances in Experimental Social Psychology
, vol.1
, pp. 191-229
-
-
McGuire, W.J.1
-
30
-
-
0001379233
-
Two routes to persuasion: State of the art
-
G. d'Ydewalle, P. Eelen, & P. Berteleson (Eds.), Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
-
Petty, R. E. (1994). Two routes to persuasion: State of the art. In G. d'Ydewalle, P. Eelen, & P. Berteleson (Eds.), International perspectives on psychological science (Vol. 2, pp. 229-247). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
-
(1994)
International Perspectives on Psychological Science
, vol.2
, pp. 229-247
-
-
Petty, R.E.1
-
31
-
-
0001509408
-
Effects of forewarning of persuasive intent and involvement on cognitive responses and persuasion
-
Petty, R. E., & Cacioppo, J. T. (1979a). Effects of forewarning of persuasive intent and involvement on cognitive responses and persuasion. Personality and Social Psychology Bulletin, 5, 173-176.
-
(1979)
Personality and Social Psychology Bulletin
, vol.5
, pp. 173-176
-
-
Petty, R.E.1
Cacioppo, J.T.2
-
32
-
-
85047682342
-
Issue involvement can increase or decrease persuasion by enhancing message-relevant cognitive responses
-
Petty, R. E., & Cacioppo, J. T. (1979b). Issue involvement can increase or decrease persuasion by enhancing message-relevant cognitive responses. Journal of Personality and Social Psychology, 37, 1915-1926.
-
(1979)
Journal of Personality and Social Psychology
, vol.37
, pp. 1915-1926
-
-
Petty, R.E.1
Cacioppo, J.T.2
-
34
-
-
58149372982
-
The effects of involvement on responses to argument quantity and quality: Central and peripheral routes to persuasion
-
Petty, R. E., & Cacioppo, J. T. (1984). The effects of involvement on responses to argument quantity and quality: Central and peripheral routes to persuasion. Journal of Personality and Social Psychology, 46, 69-81.
-
(1984)
Journal of Personality and Social Psychology
, vol.46
, pp. 69-81
-
-
Petty, R.E.1
Cacioppo, J.T.2
-
35
-
-
77953970829
-
The elaboration likelihood model of persuasion
-
L. Berkowitz (Ed.), Orlando, FL: Academic
-
Petty, R. E., & Cacioppo, J. T. (1986a). The elaboration likelihood model of persuasion. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 19, pp. 123-205). Orlando, FL: Academic.
-
(1986)
Advances in Experimental Social Psychology
, vol.19
, pp. 123-205
-
-
Petty, R.E.1
Cacioppo, J.T.2
-
37
-
-
0000080021
-
Involvement and persuasion: Tradition versus integration
-
Petty, R. E., & Cacioppo, J. T. (1990). Involvement and persuasion: Tradition versus integration. Psychological Bulletin, 107, 367-374.
-
(1990)
Psychological Bulletin
, vol.107
, pp. 367-374
-
-
Petty, R.E.1
Cacioppo, J.T.2
-
38
-
-
85047686467
-
Personal involvement as a determinant of argument-based persuasion
-
Petty, R. E., Cacioppo, J. T., & Goldman, R. (1981). Personal involvement as a determinant of argument-based persuasion. Journal of Personality and Social Psychology, 41, 847-855.
-
(1981)
Journal of Personality and Social Psychology
, vol.41
, pp. 847-855
-
-
Petty, R.E.1
Cacioppo, J.T.2
Goldman, R.3
-
39
-
-
0742317278
-
Effects of rhetorical questions on persuasion: A cognitive response analysis
-
Petty, R. E., Cacioppo, J. T., & Heesacker, M. (1981). Effects of rhetorical questions on persuasion: A cognitive response analysis. Journal of Personality and Social Psychology, 40, 432-440.
-
(1981)
Journal of Personality and Social Psychology
, vol.40
, pp. 432-440
-
-
Petty, R.E.1
Cacioppo, J.T.2
Heesacker, M.3
-
40
-
-
0002218014
-
Elaboration as a determinant of attitude strength: Creating attitudes that are persistent, resistant, and predictive of behavior
-
R. E. Petty & J. A. Krosnick (Eds.), Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
-
Petty, R. E., Haugvedt, C. P., & Smith, S. M. (1995). Elaboration as a determinant of attitude strength: Creating attitudes that are persistent, resistant, and predictive of behavior. In R. E. Petty & J. A. Krosnick (Eds.), Attitude strength: Antecedents and consequences (pp. 93-130). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
-
(1995)
Attitude Strength: Antecedents and Consequences
, pp. 93-130
-
-
Petty, R.E.1
Haugvedt, C.P.2
Smith, S.M.3
-
41
-
-
0001072331
-
Distraction can enhance or reduce yielding to propaganda: Thought disruption versus effort justification
-
Petty, R. E., Wells, G. L., & Brock, T. C. (1976). Distraction can enhance or reduce yielding to propaganda: Thought disruption versus effort justification. Journal of Personality and Social Psychology, 34, 874-884.
-
(1976)
Journal of Personality and Social Psychology
, vol.34
, pp. 874-884
-
-
Petty, R.E.1
Wells, G.L.2
Brock, T.C.3
-
44
-
-
0000135336
-
Managing scarce environmental resources
-
D. Stokols & I. Altman (Eds.), New York: Wiley
-
Stern, P. C., & Oskamp, S. (1987). Managing scarce environmental resources. In D. Stokols & I. Altman (Eds.), Handbook of environmental psychology (Vol. 2, pp. 1043-1088). New York: Wiley.
-
(1987)
Handbook of Environmental Psychology
, vol.2
, pp. 1043-1088
-
-
Stern, P.C.1
Oskamp, S.2
-
46
-
-
0012585321
-
Changing homeowners' behaviors with toxic household chemicals: A psychological, multi-level approach
-
Werner, C. M., & Adams, D. (2001). Changing homeowners' behaviors with toxic household chemicals: A psychological, multi-level approach. Analyses of Social Issues and Public Policy, 1, 1-31.
-
(2001)
Analyses of Social Issues and Public Policy
, vol.1
, pp. 1-31
-
-
Werner, C.M.1
Adams, D.2
-
47
-
-
0032443999
-
Designing effective instructional signs with schema theory: Case studies of polystyrene recycling
-
Werner, C. M., Rhodes, M. U., & Partain, K. K. (1998). Designing effective instructional signs with schema theory: Case studies of polystyrene recycling. Environment and Behavior, 30, 709-735.
-
(1998)
Environment and Behavior
, vol.30
, pp. 709-735
-
-
Werner, C.M.1
Rhodes, M.U.2
Partain, K.K.3
-
49
-
-
0019365280
-
Chronic sorrow revisited: Parent vs. professional depiction of the adjustment of parents of mentally retarded children
-
Wikler, L., Wasow, M., & Hatfield, E. (1981). Chronic sorrow revisited: Parent vs. professional depiction of the adjustment of parents of mentally retarded children. American Journal of Orthopsychiatry, 51, 63-70.
-
(1981)
American Journal of Orthopsychiatry
, vol.51
, pp. 63-70
-
-
Wikler, L.1
Wasow, M.2
Hatfield, E.3
|