메뉴 건너뛰기




Volumn 15, Issue 1, 2002, Pages 9-10

The “doctor-customer” relationship: Hippocrates in the modern marketplace

Author keywords

Customer service; Doctors; Health care

Indexed keywords

ADULT; ARTICLE; ATTITUDE TO HEALTH; CONSUMER; DOCTOR PATIENT RELATION; EMERGENCY HEALTH SERVICE; FEMALE; HEALTH CARE COST; HEALTH SERVICES RESEARCH; HUMAN; MALE; NATIONAL HEALTH SERVICE; NOMENCLATURE; PATIENT SATISFACTION; QUESTIONNAIRE; STANDARD; UNITED KINGDOM; UTILIZATION REVIEW;

EID: 0036370082     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526860210415551     Document Type: Article
Times cited : (4)

References (6)
  • 1
    • 0003987256 scopus 로고    scopus 로고
    • Chambers Harrap, Edinburgh.
    • Chambers Harrap (1998), The Chambers Dictionary, Chambers Harrap, Edinburgh.
    • (1998) The Chambers Dictionary
  • 2
    • 0031827006 scopus 로고    scopus 로고
    • Developing, validating and consolidating the doctor-patient relationship: the patients’ views of a dynamic process
    • Gore, J. and Ogden, J. (1998), “Developing, validating and consolidating the doctor-patient relationship: the patients’ views of a dynamic process”, British Journal of General Practice, Vol. 48 No. 432, pp. 1391-4.
    • (1998) British Journal of General Practice , vol.48 , pp. 1391-1394
    • Gore, J.1    Ogden, J.2
  • 3
    • 0035033425 scopus 로고    scopus 로고
    • Case management and quality of life: assessing treatment and outcomes for clients with chronic and persistent mental illness
    • Jinnett, K., Alexander, J.A. and Ullman, E. (2001), “Case management and quality of life: assessing treatment and outcomes for clients with chronic and persistent mental illness”, Health Serv. Res., Vol. 36 No. 1, pp. 61-90.
    • (2001) Health Serv. Res. , vol.36 , pp. 61-90
    • Jinnett, K.1    Alexander, J.A.2    Ullman, E.3
  • 4
    • 0030740469 scopus 로고    scopus 로고
    • Consumerism, reflexivity and the medical encounter
    • Lupton, D. (1997), “Consumerism, reflexivity and the medical encounter”, Social Science & Medicine, Vol. 45 No. 3, pp. 373-81.
    • (1997) Social Science & Medicine , vol.45 , pp. 373-381
    • Lupton, D.1
  • 5
    • 12144255668 scopus 로고    scopus 로고
    • Assessing the quality of emergency department care using the gap model of service quality
    • Ma, M.H., Chung, K.P., Shih, C.L., Hsueh, A., Jin, J.Y. and Chen, W.J. (2001), “Assessing the quality of emergency department care using the gap model of service quality”, Acad. Emerg. Med., Vol. 8 No. 5, p. 481.
    • (2001) Acad. Emerg. Med. , vol.8 , pp. 481
    • Ma, M.H.1    Chung, K.P.2    Shih, C.L.3    Hsueh, A.4    Jin, J.Y.5    Chen, W.J.6
  • 6
    • 0032033393 scopus 로고    scopus 로고
    • Against customer service
    • Trotter, G. (1998), “Against customer service”, Journal of Emergency Medicine, Vol. 16 No. 2, pp. 227-34.
    • (1998) Journal of Emergency Medicine , vol.16 , pp. 227-234
    • Trotter, G.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.