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Volumn 15, Issue 1, 2002, Pages 28-37

Dentist-Patient Communication and Patient Satisfaction in Prosthetic Dentistry

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; ARTICLE; DENTIST; DOCTOR PATIENT RELATION; FEMALE; HUMAN; INTERPERSONAL COMMUNICATION; MALE; MIDDLE AGED; PATIENT SATISFACTION; PSYCHOLOGICAL ASPECT; QUESTIONNAIRE; RECORDING; STATISTICAL MODEL; TOOTH PROSTHESIS;

EID: 0036357783     PISSN: 08932174     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (55)

References (57)
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.