Incorporating the voice of multiple customers into product design

Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture

Volumn 216, Issue 5, 2002, Pages 809-813

  Bamforth, S ^a   Brookes, N J ^a  

^a LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

Design methodologies; Multiple stakeholders; Product design; Voice of the customer

Indexed keywords

BENCHMARKING; CUSTOMER SATISFACTION; DECISION MAKING; MARKETING;

REHABILITATION INDUSTRIES;

PRODUCT DESIGN;

EID: 0036274755     PISSN: 09544054     EISSN: None     Source Type: Journal    
DOI: 10.1243/0954405021520328     Document Type: Conference Paper

References (10)

1. An examination of British assistive technology SMEs and their potential within the single European market, the European context for assistive technology