Managing the 'seamless service': Primary care groups in the new NHS

Health Services Management Research

Volumn 15, Issue 2, 2002, Pages 106-115

  Willcocks, S ^a   Conway, A ^b  

^a UNIVERSITY OF CENTRAL LANCASHIRE   (United Kingdom)

^b UNIVERSITY OF SALFORD   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; AUTHORITY; CASE STUDY; GENERAL PRACTITIONER; GOVERNMENT; HEALTH CARE MANAGEMENT; HEALTH CARE ORGANIZATION; HEALTH CARE UTILIZATION; MARKET; MEDICAL RESEARCH; NATIONAL HEALTH SERVICE; PRIMARY MEDICAL CARE; PRIORITY JOURNAL; UNITED KINGDOM;

CONTINUITY OF PATIENT CARE; COOPERATIVE BEHAVIOR; EFFICIENCY, ORGANIZATIONAL; ENGLAND; GOVERNING BOARD; GREAT BRITAIN; HEALTH SERVICES RESEARCH; HOSPITALS, PUBLIC; HUMANS; LONGITUDINAL STUDIES; MARKETING OF HEALTH SERVICES; ORGANIZATIONAL CASE STUDIES; PRIMARY HEALTH CARE; REGIONAL HEALTH PLANNING; STATE MEDICINE;

EID: 0036257383     PISSN: 09514848     EISSN: None     Source Type: Journal    
DOI: 10.1258/0951484021912879     Document Type: Article

References (18)

1. The potential of marketing information systems in charitable organisations
2. Strategy versus tactics in the not-for-profit sector: A role for relationship marketing?
3. Relationship-based services marketing: The case of the new primary care groups in the NHS (UK)
4. Clinical governance development needs in health service staff
5. From marketing mix to relationship marketing: Towards a paradigm shift in marketing
6. Constituent analysis: A paradigm for marketing effectiveness in the not-for-profit organisation
7. Primary concerns
8. Management and relationships in total purchasing pilots
9. The commitment-trust theory of relationship marketing
10. 365 Daze
11. Marketing for nonprofit organisations
12. Trust in the community
13. Responding to diversity: The Primary Care Group in the NHS