It might not be your product

Quality Progress

Volumn 35, Issue 4, 2001, Pages 73-78

  Goodman, John A ^a   Ward, Dianne ^a   Broetzmann, Scott ^a  

^a HARVARD UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMPETITION; CUSTOMER SATISFACTION; MANAGERS; MARKETING; QUALITY ASSURANCE;

DELIVERY OPERATIONS; QUALITY ASSURANCE MANAGERS;

PRODUCT DESIGN;

EID: 0036237620     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (0)