On the migration from enterprise management to integrated service level management

IEEE Network

Volumn 16, Issue 1, 2002, Pages 8-14

  Lewis, Lundy ^a   Ray, Pradeep ^b  

^a Aprisma Management Technologies   (United States)

^b UNIVERSITY OF NEW SOUTH WALES   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

ENTERPRISE MANAGEMENT; INTEGRATED SERVICE LEVEL MANAGEMENT; NETWORK MANAGEMENT;

COMPUTER NETWORKS; COMPUTER SYSTEMS; MULTI AGENT SYSTEMS; SOFTWARE AGENTS; SYSTEMS ANALYSIS;

ELECTRONIC COMMERCE;

EID: 0036226679     PISSN: 08908044     EISSN: None     Source Type: Journal    
DOI: 10.1109/65.980539     Document Type: Article

References (12)

1. SoLOMon: Monitoring end-user service levels
2. Service quality in TINA: Quality of service trading in open network architecture
3. Measurement and management of internet services
4. Evaluation methodology for network management systems
5. A generic model for fault isolation in integrated management systems
6. SLA management in federated environments
7. An intelligent multiagent system for the management of strategic business processes
8. Managing application services over service provider networks