Insights into library services and users from qualitative research

Library and Information Science Research

Volumn 24, Issue 1, 2002, Pages 3-16

  Lincoln, Yvonna S ^a  

^a TEXAS A AND M UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0036182709     PISSN: 07408188     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0740-8188(01)00107-4     Document Type: Article

References (14)

1. Angels dancing: Cultural technologies and the production of space
2. Outline of a theory of practice
3. Distinction: A social critique of the judgement of taste
4. A mixed-methods approach to the identification and measurement of library service quality constructs: LibQUAL +™
5. SERVQUAL and the question for new measures
6. The Association of Research Libraries LibQual +™ Project: An update
7. Perspectives on user satisfaction surveys
8. Cultural studies and the culture of everyday life
9. The archaeology of knowledge & the discourse on language
10. Discipline and punish: The birth of the prison
11. Service effectiveness in academic research libraries
12. Trouble in the land: The paradigm revolution in the academic disciplines
13. Commodification and contradiction in academic research
14. SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality