SCOPUS 정보 검색 플랫폼

Volumn 60, Issue 1, 2002, Pages 17-37

The evaluation of the introduction of a quality management system: A process-oriented case study in a large rehabilitation hospital

(3) Van Harten, Willem H a,c Casparie, Ton F b Fisscher, Olaf A M c

a Rehabilitation Centre Het Roessingh (Netherlands)

b ERASMUS UNIVERSITY ROTTERDAM (Netherlands)

c UNIVERSITY OF TWENTE (Netherlands)

Author keywords

Outcomes; Process evaluation; Quality management; Rehabilitation hospital

Indexed keywords

ARTICLE; CASE STUDY; DIAGNOSIS; EVALUATION; HEALTH CARE QUALITY; HOSPITAL; HOSPITAL ORGANIZATION; INTERPERSONAL COMMUNICATION; JOB SATISFACTION; MANAGEMENT; METHODOLOGY; MODEL; OBSERVATION; OUTCOMES RESEARCH; QUALITY CONTROL; REHABILITATION CENTER; SCORING SYSTEM; TECHNOLOGY; TRAINING;

COMMUNICATION; HUMANS; INSERVICE TRAINING; LEADERSHIP; MODELS, ORGANIZATIONAL; MOTIVATION; NETHERLANDS; ORGANIZATIONAL CASE STUDIES; ORGANIZATIONAL CULTURE; ORGANIZATIONAL INNOVATION; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE); PILOT PROJECTS; PROGRAM DEVELOPMENT; REHABILITATION CENTERS; TOTAL QUALITY MANAGEMENT;

EID: 0036177697 PISSN: 01688510 EISSN: None Source Type: Journal
DOI: 10.1016/S0168-8510(01)00187-7 Document Type: Article

Times cited : (20)

References (28)

1
- 0024546594
- Continuous improvement as an ideal in health care@
- (1989) New England Journal of Medicine , vol.320 , pp. 53-56
- Berwick, D.M.¹

2
- 0008523256
- van Harten WH. The design and construction of quality management system in rehabilitation (Dutch). Academic Thesis, Enschede, 1997.

3
- 0033186516
- Development of a needs assessment system in rehabilitation
- (1999) International Journal of Rehabilitation Research , vol.22 , pp. 155-159
- Pot, J.W.G.A.¹ van Harten, W.H.² Seydel, E.R.³ Snoek, G.⁴

4
- 0028815231
- Improving hospital performance: issues in assessing the impact of TQM activities
- (1995) Hospital and Health Services Administration , vol.40 , pp. 80-94
- Counte, M.A.¹ Glandon, G.L.² Oleske, D.M.³ Hill, J.P.⁴

5
- 0029033020
- Assessing the impact of continuous quality improvement/total quality management concept versus implementation
- (1995) Health Services Research , vol.30 , pp. 378-401
- Shortell, S.M.¹

6
- 0030986530
- Promoting clinical involvement in hospital quality improvement efforts: the effects of top management, board, and physician leadership
- (1997) Health Services Research , vol.32 , pp. 491-510
- Weiner, B.J.¹ Shortell, S.M.² Alexander, J.³

7
- 0000855679
- The blind spots of total quality management (Dutch)
- (1995) Management and Organisation , vol.3 , pp. 202-217
- van der Loo, H.R.¹ Giljam, M.J.²

8
- 0030167362
- Business approaches to quality improvement: why they are hard for the NHS to swallow
- (1996) Quality in Health Care , vol.5 , pp. 104-110
- Pollit, C.¹

9
- 0002184287
- A comparison of approaches to health service quality in the UK, USA and Sweden and the use of organisational audit-frameworks
- (1994) European Journal of Public Health , vol.4 , pp. 46-54
- Øvretveit, J.¹

10
- 0008494153
- Øvretveit J. Towards evidence based quality management systems. Paper presented at the European Forum on Quality in Health Care, Paris, 1997.

11
- 0003673547
- Case study research
- Design and Methods, 2nd ed, Thousand Oaks, CA: Sage Publications
- (1994)
- Yin, R.K.¹

12
- 0034548425
- Methodological considerations on the assessment of quality management systems
- (2000) Health Policy , vol.54 , pp. 187-200
- van Harten, W.H.¹ Casparie, A.F.² Fisscher, O.A.³

13
- 0031422406
- Quality systems in Dutch health care institutions
- (1997) Health Policy , vol.42 , pp. 255-267
- Casparie, A.F.¹ Sluys, E.M.² Wagner, C.³ De Bakker, D.H.⁴

14
- 0008484584
- Diffusion of Innovations, 4th ed, New York: The Free Press
- (1995)
- Rogers, E.M.¹

15
- 0008438576
- Instituut Nederlandse Kwaliteit (INK). Handleiding positiebepaling and verbeteren, Hertogenbosch, 1997.

16
- 0008474017
- Organisations: Management, Analysis, Design and Change (Dutch), Assen/Maastricht: Van Gorcum
- (1986)
- de Leeuw, A.C.J.¹

17
- 0008518492
- Managing Change for Competitive Success, Oxford: Blackwell
- (1991)
- Pettigrew, A.M.¹ Whipp, R.²

18
- 0008523257
- Vinkenburg HHM. Stimulation to perfection; critical factors in improving services, Academic Thesis, Groningen, 1995.

19
- 0001525568
- Generating scientific knowledge for organisation professionals out of 'players-perspective' (Dutch)
- (1994) Management and Organisation , vol.3 , pp. 388-404
- van Aken, J.E.¹

20
- 0029809532
- The short version of the Sickness Impact Profile for evaluating rehabilitation programs
- (1996) Journal of Rehabilitation Sciences , vol.9 , pp. 66-71
- Streppel, K.R.M.¹ van Harten, W.H.² Warmerdam, R.³

21
- 0008437077
- Biessen PGAM. Eye for the human factor. Background, construction and validation of the Basic Amsterdam Questionnaire (Dutch). Academic Thesis, Amsterdam, 1991.

22
- 0008508577
- Broekhuis H, De Leeuw ACJ. NEN-ISO-normering in the professionale dienstverlening; verleiding of misleiding, Research Report, 1994-01, Groningen, 1994.

23
- 0008523613
- Managing the Future, New York: Truman Tally Books
- (1992)
- Drucker, P.F.¹

24
- 4243906749
- From tribalism to corparatims
- Challenging Medicine, London: Routledge
- (1994)
- Hunter, D.J.¹

25
- 0003349317
- Control systems in organisations
- Handbook of Industrial and Organisational Psychology, Chicago: Rand McMally
- (1976)
- Lawler, E.E.¹

26
- 0008468923
- Caulfield B, Garrett M, Torenbeek M, Harten WH van. Rehabilitation Outcome Measures in Europe. The State of the Art. BIOMED-ACROSS-Roessingh Research and Development, Enschede, 1999.

27
- 0032170763
- Assessment of rehabilitation needs in cancer patients
- (1998) International Journal of Rehabilitation Research , vol.21 , pp. 247-257
- van Harten, W.H.¹ van Noort, O.² Warmerdam, R.³ Hendricks, H.⁴ Seydel, E.R.⁵

28
- 0008446681
- Lulofs HW. The learning organisation, In: Working with MANS (Dutch). Zoetermeer, 1998, Stichting MANS.

* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.