The strategic impact and implementation of TQM

TQM Magazine

Volumn 14, Issue 1, 2002, Pages 51-60

  Leonard, Denis ^a   McAdam, Rodney ^b  

^a UNIVERSITY OF WISCONSIN   (United States)

^b UNIVERSITY OF ULSTER   (United Kingdom)

Author keywords

Grounded theory; Implementation; Strategy; TQM

Indexed keywords

DECISION MAKING; QUALITY ASSURANCE; QUALITY CONTROL; SOCIETIES AND INSTITUTIONS; STRATEGIC PLANNING;

STRATEGY IMPLEMENTATION;

TOTAL QUALITY MANAGEMENT;

EID: 0036152271     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780210413246     Document Type: Article

References (19)

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7. Adoption of strategic total quality management philosophies: Multi-criterial decision analysis model
8. Strategic quality management: Turning the spotlight of strategic as well as tactical issues
9. Entrepreneurial processes as virtuous and vicious spirals in a changing opportunity structure: A paradoxical perspective
10. From complex organisations with simple jobs to simple organisations with complex jobs
11. Strategic quality management, Malcolm Baldrige and European Quality Awards and ISO9000 certification: Core concepts and comparative analysis