Understanding Complaining Responses through Consumers' Self-Consciousness Disposition

Psychology and Marketing

Volumn 19, Issue 3, 2002, Pages 267-292

  Marquis, Marie ^a   Filiatrault, Pierre ^b  

^a UNIVERSITÉ DE MONTRÉAL   (Canada)

^b UNIVERSITÉ DU QUÉBEC À MONTRÉAL   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0036109813     PISSN: 07426046     EISSN: None     Source Type: Journal    
DOI: 10.1002/mar.10012     Document Type: Article

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