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2
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0030550579
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"Communication Theory Applied to the Reference Encounter: An Analysis of Critical Incidents"
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(April)
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(1996)
The Library Quarterly
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Radford, M.L.1
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5
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85031463464
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"The User is the Expert: Experiences at Three Universities Using Usability Studies to Inform Gateway and Tutorial Web Designs"
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Among the presentations consulted were the following: Ruth Dickstein, Abigail Loomis, & Jerilyn Veldof, a presentation at ACRL 9th National Conference (April)
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(1999)
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7
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4744359496
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"The Value of Student Evaluation of a Web Site"
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"Exploring User-Centered Design for Web-Based Information Systems" a CAUSE Pre-conference Seminar, CAUSE97 (December 1997). See also Laurie Sabol
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(1998)
Research Strategies
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Boling, E.1
Spiaggia, C.2
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10
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85018858652
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editor, Usability Assessment of Library-Related Web Sites (Chicago: American Library Association)
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(2001)
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Campbell, N.1
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14
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0027850828
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"A Mathematical Model of the Finding of Usability Problems"
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(Washington, IOS Press) The formula, graph, and main arguments are summarized in Nielsen's. "Why You Only Need to Test with 5 Users," Useit.com: Useable Information Technology, (March, 19, 2000). [Online]. July 25, 2001)
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(1993)
Human Factors in Computing Systems: INTERCHI: Proceedings of the '93 International Conference on Human-Computer Interactions
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Nielsen, J.1
Landauer, T.K.2
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15
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0003880997
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Web Site Usability: A Designer's Guide
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(North Andover, MA: User Interface Engineering) A 1999 edition is also available published by Morgan Kaufman Publishers, San Francisco
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(1997)
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Spool, J.M.1
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16
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85018855807
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Ibid 70
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17
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0034828549
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"Designing Usable Sites: A State of Mind"
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(January/February)
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(2001)
Online
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Fichter, D.1
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19
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0003880997
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Web Site Usability: A Designer's Guide
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Spool, A.1
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21
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85018805223
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-
The five institutions are the University of Arizona, Washington State University, University of Washington, Indiana University, and the State University of New York at Buffalo. References for their studies may be footnotes that follow
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29
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0000563319
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"Undergraduate Library Skills: Two Surveys at Johns Hopkins University"
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(Fall)
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(1993)
Research Strategies
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Coupe, J.1
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31
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0006163620
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"Now Which Buttons Do I Press to Make These Articles Appear on the Screen?"
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(1999)
Serials Review
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Barker, J.W.1
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32
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85018796783
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Majors or departments represented included: anthropology, biology, biomedical sciences, business, counselor education & counseling psychology, computing, counseling, education, English, finance, hydrogeology, industrial engineering, interior design, mechanical engineering, nursing, philosophy, psychology, and women's studies
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33
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0006249117
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An Evaluation of Western Michigan University Libraries' Web Site: A Usability Study
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(Kalamazoo, MI: Western Michigan University Libraries)
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(2000)
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Jayne, E.A.1
Cockrell, B.J.2
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34
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85018841964
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"Library Jargon: Student Comprehension of Technical Language Used by Librarians"
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Naismith, A.1
Stein, A.2
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