The NHS Performance Assessment Framework: a "balanced scorecard" approach?

Journal of management in medicine

Volumn 16, Issue 4-5, 2002, Pages 345-358

  Chang, Li Cheng ^a   Lin, Stephen W ^a   Northcott, Deryl N ^a  

^a EBS BUSINESS SCHOOL   (Germany)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; HEALTH CARE DELIVERY; HEALTH CARE QUALITY; HUMAN; INFORMATION SERVICE; MANAGEMENT; NATIONAL HEALTH SERVICE; ORGANIZATION AND MANAGEMENT; PATIENT SATISFACTION; STANDARD; TREATMENT OUTCOME; UNITED KINGDOM;

EFFICIENCY, ORGANIZATIONAL; GREAT BRITAIN; HEALTH SERVICES ACCESSIBILITY; HUMANS; INFORMATION SERVICES; MANAGEMENT AUDIT; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE); PATIENT SATISFACTION; QUALITY INDICATORS, HEALTH CARE; STATE MEDICINE;

EID: 0036052206     PISSN: 02689235     EISSN: None     Source Type: Journal    
DOI: 10.1108/02689230210446526     Document Type: Article

References (0)