메뉴 건너뛰기




Volumn 14, Issue 3-4, 2002, Pages 423-446

Effect of auditory waiting cues on time estimation in speech recognition telephony applications

Author keywords

[No Author keywords available]

Indexed keywords

INTERFACES (COMPUTER); PERSONAL COMPUTERS; SPEECH RECOGNITION;

EID: 0036051276     PISSN: 10447318     EISSN: None     Source Type: Journal    
DOI: 10.1207/s15327590ijhc143&4_09     Document Type: Article
Times cited : (22)

References (79)
  • 1
    • 0038226350 scopus 로고
    • The Varese system, hybrid auditory interfaces, and satellite-ground control: Using auditory icons and Bonification in a complex, supervisory control system
    • Santa Fe, NM: Santa Fe Institute
    • Albers, M. (1995). The Varese system, hybrid auditory interfaces, and satellite-ground control: Using auditory icons and Bonification in a complex, supervisory control system. In Proceedings of ICAD'94 The Second International Conference on Auditory Display (pp. 3-13). Santa Fe, NM: Santa Fe Institute.
    • (1995) Proceedings of ICAD'94 The Second International Conference on Auditory Display , pp. 3-13
    • Albers, M.1
  • 2
    • 0038564998 scopus 로고    scopus 로고
    • Auditory cues for browsing, surfing, and navigating the WWW: The audible Web
    • Palo Alto, CA: International Conference on Auditory Display
    • Albers, M. (1996). Auditory cues for browsing, surfing, and navigating the WWW: The audible Web. In Proceedings of ICAD'96 The Third International Conference on Auditory Display (pp. 85-90). Palo Alto, CA: International Conference on Auditory Display.
    • (1996) Proceedings of ICAD'96 The Third International Conference on Auditory Display , pp. 85-90
    • Albers, M.1
  • 5
    • 0020844133 scopus 로고
    • System response time, operator productivity, and job satisfaction
    • Barber, R., & Lucas, H. (1983). System response time, operator productivity, and job satisfaction. Communications of the ACM, 26, 972-976.
    • (1983) Communications of the ACM , vol.26 , pp. 972-976
    • Barber, R.1    Lucas, H.2
  • 7
    • 0015965108 scopus 로고
    • Memory and the experience of duration in retrospect
    • Block, R. (1974). Memory and the experience of duration in retrospect. Memory and Cognition, 2, 153-160.
    • (1974) Memory and Cognition , vol.2 , pp. 153-160
    • Block, R.1
  • 9
    • 0032445186 scopus 로고    scopus 로고
    • Human aging and duration judgments: A meta-analytic review
    • Block, R., Zakay, D., & Hancock, P. (1998). Human aging and duration judgments: A meta-analytic review. Psychology and Aging, 13, 584-596.
    • (1998) Psychology and Aging , vol.13 , pp. 584-596
    • Block, R.1    Zakay, D.2    Hancock, P.3
  • 10
    • 0037888786 scopus 로고
    • Complete counterbalancing of immediate sequential effects in a Latin square design
    • Bradley, J. V. (1958). Complete counterbalancing of immediate sequential effects in a Latin square design. Journal of the American Statistical Association, 53, 525-528.
    • (1958) Journal of the American Statistical Association , vol.53 , pp. 525-528
    • Bradley, J.V.1
  • 11
    • 0021468381 scopus 로고
    • Computer response time and user performance during data entry
    • Butler, T. (1984). Computer response time and user performance during data entry. AT&T Bell Laboratories Technical Journal, 63, 1007-1018.
    • (1984) AT & T Bell Laboratories Technical Journal , vol.63 , pp. 1007-1018
    • Butler, T.1
  • 13
    • 0034072660 scopus 로고    scopus 로고
    • Estimation of short temporal intervals in Alzheimer's disease
    • Carrasco, M., Guillem, M., & Redolat, R. (2000). Estimation of short temporal intervals in Alzheimer's disease. Experimental Aging Research, 26, 139-151.
    • (2000) Experimental Aging Research , vol.26 , pp. 139-151
    • Carrasco, M.1    Guillem, M.2    Redolat, R.3
  • 14
    • 0027711706 scopus 로고
    • Interactive effects of musical and visual cues on time perception: An application to waiting lines in banks
    • Chebat, J., Gelinas-Chebat, C., & Filiatrault, P. (1993). Interactive effects of musical and visual cues on time perception: An application to waiting lines in banks. Perceptual and Motor Skills, 77, 995-1020.
    • (1993) Perceptual and Motor Skills , vol.77 , pp. 995-1020
    • Chebat, J.1    Gelinas-Chebat, C.2    Filiatrault, P.3
  • 15
    • 0033112209 scopus 로고    scopus 로고
    • Aging and judgments of duration: Effects of task complexity and method of estimation
    • Craik, F., & Hay, J. (1999). Aging and judgments of duration: Effects of task complexity and method of estimation. Perception and Psychophysics, 61, 549-560.
    • (1999) Perception and Psychophysics , vol.61 , pp. 549-560
    • Craik, F.1    Hay, J.2
  • 16
    • 0004773196 scopus 로고
    • The effect of computer response time on user performance and satisfaction: A preliminary investigation
    • Dannenbring, G. (1983). The effect of computer response time on user performance and satisfaction: A preliminary investigation. Behavior Research Methods and Instrumentation, 15, 213-216.
    • (1983) Behavior Research Methods and Instrumentation , vol.15 , pp. 213-216
    • Dannenbring, G.1
  • 17
    • 0028558570 scopus 로고
    • Subjective time scaling: Influence of age, gender, and type A and type B behavior
    • Eisler, A., & Eisler, H. (1994). Subjective time scaling: Influence of age, gender, and type A and type B behavior. Chronobiologia, 22, 185-200.
    • (1994) Chronobiologia , vol.22 , pp. 185-200
    • Eisler, A.1    Eisler, H.2
  • 18
    • 0017017861 scopus 로고
    • Experiments on subjective duration 1868-1975: A collection of power functions exponents
    • Eisler, H. (1976). Experiments on subjective duration 1868-1975: A collection of power functions exponents. Psychological Bulletin, 83, 1154-1171.
    • (1976) Psychological Bulletin , vol.83 , pp. 1154-1171
    • Eisler, H.1
  • 21
    • 0012893568 scopus 로고    scopus 로고
    • Speech of information processing, psychometric intelligence and time estimation as an index of cognitive load
    • Fink, A., & Neubauer, A. (2001). Speech of information processing, psychometric intelligence and time estimation as an index of cognitive load. Personality and Individual Differences, 30, 1009-1021.
    • (2001) Personality and Individual Differences , vol.30 , pp. 1009-1021
    • Fink, A.1    Neubauer, A.2
  • 22
    • 0021297830 scopus 로고
    • Perception and estimation of time
    • Fraisse, P. (1984). Perception and estimation of time. Annual Review of Psychology, 35, 1-36.
    • (1984) Annual Review of Psychology , vol.35 , pp. 1-36
    • Fraisse, P.1
  • 23
    • 0011715469 scopus 로고
    • Response times to user activities in interactive man/machine computer systems
    • Santa Monica, CA: Human Factors and Ergonomics Society
    • Galloway, G. (1981). Response times to user activities in interactive man/machine computer systems. In Proceedings of the Human Factors Society 25th Annual Meeting (pp. 754-758). Santa Monica, CA: Human Factors and Ergonomics Society.
    • (1981) Proceedings of the Human Factors Society 25th Annual Meeting , pp. 754-758
    • Galloway, G.1
  • 24
    • 0003269644 scopus 로고    scopus 로고
    • Auditory interfaces
    • M. Helander, T. Landauer, & P. Prabhu (Eds.). Amsterdam: Elsevier
    • Gaver, W. (1997). Auditory interfaces. In M. Helander, T. Landauer, & P. Prabhu (Eds.), Hand-book of human-computer interaction (2nd ed., pp. 1003-1041). Amsterdam: Elsevier.
    • (1997) Hand-Book of Human-Computer Interaction (2nd Ed.) , pp. 1003-1041
    • Gaver, W.1
  • 25
  • 26
    • 0000635149 scopus 로고
    • Subjective time estimation in altered sensory environments
    • Glicksohn, J. (1992). Subjective time estimation in altered sensory environments. Environment and Behavior, 24, 634-652.
    • (1992) Environment and Behavior , vol.24 , pp. 634-652
    • Glicksohn, J.1
  • 27
    • 0020173523 scopus 로고
    • The effects of potentiometer dimensionality, system response time, and time of day on interactive graphical problem solving
    • Goodman, T., & Spence, R. (1982). The effects of potentiometer dimensionality, system response time, and time of day on interactive graphical problem solving. Human Factors, 24, 437-456.
    • (1982) Human Factors , vol.24 , pp. 437-456
    • Goodman, T.1    Spence, R.2
  • 28
    • 0023979647 scopus 로고
    • Impact of system response time on state anxiety
    • Guynes, J. (1988). Impact of system response time on state anxiety. Communications of the ACM, 31, 342-347.
    • (1988) Communications of the ACM , vol.31 , pp. 342-347
    • Guynes, J.1
  • 29
    • 0032995410 scopus 로고    scopus 로고
    • Can music move people? The effects of musical complexity and silence on waiting time
    • Hargreaves, D. (1999). Can music move people? The effects of musical complexity and silence on waiting time. Environment and Behavior, 31, 136-149.
    • (1999) Environment and Behavior , vol.31 , pp. 136-149
    • Hargreaves, D.1
  • 30
    • 0030902727 scopus 로고    scopus 로고
    • Tone duration discrimination in demented, memory-impaired, and healthy elderly
    • Hellstrom, A., & Almkvist, O. (1997). Tone duration discrimination in demented, memory-impaired, and healthy elderly. Dementia and Geriatric Cognitive Disorders, 8, 49-54.
    • (1997) Dementia and Geriatric Cognitive Disorders , vol.8 , pp. 49-54
    • Hellstrom, A.1    Almkvist, O.2
  • 31
    • 0030987738 scopus 로고    scopus 로고
    • Tone duration discrimination in Parkinson's disease
    • Hellstrom, A., Lang, H., Portin, R., & Rinne, J. (1997). Tone duration discrimination in Parkinson's disease. Neuropsychologica, 35, 737-740.
    • (1997) Neuropsychologica , vol.35 , pp. 737-740
    • Hellstrom, A.1    Lang, H.2    Portin, R.3    Rinne, J.4
  • 33
    • 0002131703 scopus 로고    scopus 로고
    • The impact of music on consumers' reactions to waiting for services
    • Hui, M., Dube, L., & Chebat, J. (1997). The impact of music on consumers' reactions to waiting for services. Journal of Retailing, 73, 87-104.
    • (1997) Journal of Retailing , vol.73 , pp. 87-104
    • Hui, M.1    Dube, L.2    Chebat, J.3
  • 34
    • 0034334885 scopus 로고    scopus 로고
    • The effect of network delay and media on user perceptions of Web resources
    • Jacko, J., Sears, A., & Borella, M. (2000). The effect of network delay and media on user perceptions of Web resources. Behavior and Information Technology, 19, 427-439.
    • (2000) Behavior and Information Technology , vol.19 , pp. 427-439
    • Jacko, J.1    Sears, A.2    Borella, M.3
  • 35
    • 84986674889 scopus 로고
    • Stress reactions in computerized administrative work
    • Johansson, G., & Aronsson, G. (1984). Stress reactions in computerized administrative work. Journal of Occupational Behavior, 5, 159-181.
    • (1984) Journal of Occupational Behavior , vol.5 , pp. 159-181
    • Johansson, G.1    Aronsson, G.2
  • 36
    • 0015576051 scopus 로고
    • Information processing theory of time estimation
    • Jones, E., & Natale, T. (1973). Information processing theory of time estimation. Perceptual and Motor Skills, 36, 226.
    • (1973) Perceptual and Motor Skills , vol.36 , pp. 226
    • Jones, E.1    Natale, T.2
  • 37
    • 0006760956 scopus 로고    scopus 로고
    • Design issues for interfaces using voice input
    • M. Helander, T. Landauer, & P. Prabhu (Eds.). Amsterdam: Elsevier
    • Kamm, C., & Helander, M. (1997). Design issues for interfaces using voice input. In M. Helander, T. Landauer, & P. Prabhu (Eds.), Handbook of human-computer interaction (2nd ed., pp. 1043-1059). Amsterdam: Elsevier.
    • (1997) Handbook of Human-Computer Interaction (2nd Ed.) , pp. 1043-1059
    • Kamm, C.1    Helander, M.2
  • 38
    • 0031105470 scopus 로고    scopus 로고
    • System response time and readiness for task execution: The optimum duration of inter-task delays
    • Kohlisch, O., & Kuhmann, W. (1997). System response time and readiness for task execution: The optimum duration of inter-task delays. Ergonomics, 40, 265-280.
    • (1997) Ergonomics , vol.40 , pp. 265-280
    • Kohlisch, O.1    Kuhmann, W.2
  • 40
    • 0023187938 scopus 로고
    • Experimental investigation of psychophysiological stress-reactions induced by different system response times in human-computer interactions
    • Kuhmann, W., Boucsein, W., Schaefer, F., & Alexander, J. (1987). Experimental investigation of psychophysiological stress-reactions induced by different system response times in human-computer interactions. Ergonomics, 30, 933-943.
    • (1987) Ergonomics , vol.30 , pp. 933-943
    • Kuhmann, W.1    Boucsein, W.2    Schaefer, F.3    Alexander, J.4
  • 43
    • 0038226349 scopus 로고
    • Pairs of Latin squares that produce digram-balanced Greco-Latin designs: A BASIC program
    • Lewis, J. R. (1993). Pairs of Latin squares that produce digram-balanced Greco-Latin designs: A BASIC program. Behavior Research Methods, Instruments, & Computers, 25, 414-415.
    • (1993) Behavior Research Methods, Instruments, & Computers , vol.25 , pp. 414-415
    • Lewis, J.R.1
  • 44
  • 45
    • 21844519180 scopus 로고
    • Display a boundary in graphic and symbolic "wait" displays: Duration estimates and users preference
    • Meyer, J., Bitan, Y., & Shinar, D. (1995). Display a boundary in graphic and symbolic "wait" displays: Duration estimates and users preference. International Journal of Human-Computer Interaction, 7, 273-290.
    • (1995) International Journal of Human-Computer Interaction , vol.7 , pp. 273-290
    • Meyer, J.1    Bitan, Y.2    Shinar, D.3
  • 46
    • 0029960332 scopus 로고    scopus 로고
    • Duration estimates and users' preferences in human-computer interaction
    • Meyer, J., Shinar, D., Bitan, Y., & Leiser, D. (1996). Duration estimates and users' preferences in human-computer interaction. Ergonomics, 39, 46-60.
    • (1996) Ergonomics , vol.39 , pp. 46-60
    • Meyer, J.1    Shinar, D.2    Bitan, Y.3    Leiser, D.4
  • 47
    • 0025532901 scopus 로고
    • Time estimation of computer "wait" message displays
    • Santa Monica, CA: Human Factors and Ergonomics Society
    • Meyer, J., Shinar, D., & Leiser, D. (1990). Time estimation of computer "wait" message displays. In Proceedings of the Human Factors Society 34th Annual Meeting (pp. 360-364). Santa Monica, CA: Human Factors and Ergonomics Society.
    • (1990) Proceedings of the Human Factors Society 34th Annual Meeting , pp. 360-364
    • Meyer, J.1    Shinar, D.2    Leiser, D.3
  • 50
    • 0005601779 scopus 로고
    • The effect of system response time delay variability on inexperienced Videotext users
    • Murray, R., & Abrahamson, D. (1983). The effect of system response time delay variability on inexperienced Videotext users. Behavior and Information Technology, 2, 237-251.
    • (1983) Behavior and Information Technology , vol.2 , pp. 237-251
    • Murray, R.1    Abrahamson, D.2
  • 51
  • 52
    • 0000478348 scopus 로고
    • Man-computer interaction: A challenge for human factors research
    • Nickerson, R. (1969). Man-computer interaction: A challenge for human factors research. IEEE Transactions on Man-Machine Systems, 10(4), 164-180.
    • (1969) IEEE Transactions on Man-Machine Systems , vol.10 , Issue.4 , pp. 164-180
    • Nickerson, R.1
  • 55
    • 0000265267 scopus 로고
    • The effects of feedback during delays in simulated teletext reception
    • Planas, M., & Treurniet, W. (1988). The effects of feedback during delays in simulated teletext reception. Behavior and Information Technology, 7, 183-191.
    • (1988) Behavior and Information Technology , vol.7 , pp. 183-191
    • Planas, M.1    Treurniet, W.2
  • 58
    • 0020775489 scopus 로고
    • Duration judgment and the experience of change
    • Poynter, W., & Homa, D. (1983). Duration judgment and the experience of change. Perception and Psychophysics, 33, 548-560.
    • (1983) Perception and Psychophysics , vol.33 , pp. 548-560
    • Poynter, W.1    Homa, D.2
  • 59
    • 0034239486 scopus 로고    scopus 로고
    • Sex-related differences in time estimation: The role of personality
    • Rammsayer, T., & Rammstedt, B. (2000). Sex-related differences in time estimation: The role of personality. Personality and Individual Differences, 29, 301-312.
    • (2000) Personality and Individual Differences , vol.29 , pp. 301-312
    • Rammsayer, T.1    Rammstedt, B.2
  • 60
    • 84962992992 scopus 로고
    • The effects of on-hold telephone music on the number of premature disconnections to a statewide protective services abuse hot line
    • Ramos, L. (1993). The effects of on-hold telephone music on the number of premature disconnections to a statewide protective services abuse hot line. Journal of Music Therapy, 30, 119-129.
    • (1993) Journal of Music Therapy , vol.30 , pp. 119-129
    • Ramos, L.1
  • 61
    • 0032026632 scopus 로고    scopus 로고
    • A psychological investigation of long retrieval times on the World Wide Web
    • Ramsay, J., Barbesi, A., & Preece, J. (1998). A psychological investigation of long retrieval times on the World Wide Web. Interacting With Computers, 10, 77-86.
    • (1998) Interacting With Computers , vol.10 , pp. 77-86
    • Ramsay, J.1    Barbesi, A.2    Preece, J.3
  • 62
    • 0032027739 scopus 로고    scopus 로고
    • About the importance of auditory alarms during the operation of a plant simulator
    • Rauterberg, M. (1998). About the importance of auditory alarms during the operation of a plant simulator. Interacting With Computers, 10, 31-44.
    • (1998) Interacting With Computers , vol.10 , pp. 31-44
    • Rauterberg, M.1
  • 63
    • 0035081122 scopus 로고    scopus 로고
    • Time estimation in Parkinson's disease: Normal long duration estimation despite impaired short duration discrimination
    • Riesen, J., & Schnider, A. (2001). Time estimation in Parkinson's disease: Normal long duration estimation despite impaired short duration discrimination. Journal of Neurology, 248,27-35.
    • (2001) Journal of Neurology , vol.248 , pp. 27-35
    • Riesen, J.1    Schnider, A.2
  • 64
    • 0032024494 scopus 로고    scopus 로고
    • Designing for delay in interactive information retrieval
    • Roast, C. (1998). Designing for delay in interactive information retrieval. Interacting With Computers, 10, 87-104.
    • (1998) Interacting With Computers , vol.10 , pp. 87-104
    • Roast, C.1
  • 65
    • 0038226344 scopus 로고
    • The effect of system response times on temporal predictability of work flow in human-computer interaction
    • Schaefer, F. (1990). The effect of system response times on temporal predictability of work flow in human-computer interaction. Human Performance, 3, 173-186.
    • (1990) Human Performance , vol.3 , pp. 173-186
    • Schaefer, F.1
  • 66
  • 67
    • 0029311252 scopus 로고
    • Increasing the usability of interactive voice response systems: Research and guidelines for phone-based interfaces
    • Schumacher, R., Hardzinski, M., & Schwartz, A. (1995). Increasing the usability of interactive voice response systems: Research and guidelines for phone-based interfaces. Human Factors, 37, 251-264.
    • (1995) Human Factors , vol.37 , pp. 251-264
    • Schumacher, R.1    Hardzinski, M.2    Schwartz, A.3
  • 68
    • 0021483756 scopus 로고
    • Response time and display rate in human performance with computers
    • Shneiderman, B. (1984). Response time and display rate in human performance with computers. ACM Computer Surveys, 16, 265-285.
    • (1984) ACM Computer Surveys , vol.16 , pp. 265-285
    • Shneiderman, B.1
  • 70
    • 0010222267 scopus 로고    scopus 로고
    • Applying speech synthesis to user interfaces
    • M. Helander, T. Landauer, & P. Prabhu (Eds.). Amsterdam: Elsevier
    • Spiegal, M., & Streeter, L. (1997). Applying speech synthesis to user interfaces. In M. Helander, T. Landauer, & P. Prabhu (Eds.), Handbook of human-computer interaction (2nd ed., pp. 1061-1084). Amsterdam: Elsevier.
    • (1997) Handbook of Human-Computer Interaction (2nd Ed.) , pp. 1061-1084
    • Spiegal, M.1    Streeter, L.2
  • 71
    • 0019675930 scopus 로고
    • Interactive user productivity
    • Thadhani, A. (1981). Interactive user productivity. IBM Systems Journal, 20, 407-423.
    • (1981) IBM Systems Journal , vol.20 , pp. 407-423
    • Thadhani, A.1
  • 72
    • 0029038939 scopus 로고
    • Standardized task strain and system response times in human-computer interaction
    • Thum, M., Boucsein, W., Kuhmann, W., & Ray, W. (1995). Standardized task strain and system response times in human-computer interaction. Ergonomics, 38, 1342-1351.
    • (1995) Ergonomics , vol.38 , pp. 1342-1351
    • Thum, M.1    Boucsein, W.2    Kuhmann, W.3    Ray, W.4
  • 73
    • 0031741010 scopus 로고    scopus 로고
    • Effects of variation in system responsiveness on user performance in virtual environments
    • Watson, B., Walker, N., Ribarsky, W., & Spaulding, V. (1998). Effects of variation in system responsiveness on user performance in virtual environments. Human Factors, 40, 403-414.
    • (1998) Human Factors , vol.40 , pp. 403-414
    • Watson, B.1    Walker, N.2    Ribarsky, W.3    Spaulding, V.4
  • 75
    • 0014874477 scopus 로고
    • Influence of frequency on the estimation of time for auditory, visual, and tactile modalities: The kappa effect
    • Yoblick, D., & Salvendy, G. (1970). Influence of frequency on the estimation of time for auditory, visual, and tactile modalities: The kappa effect. Journal of Experimental Psychology, 86, 157-164.
    • (1970) Journal of Experimental Psychology , vol.86 , pp. 157-164
    • Yoblick, D.1    Salvendy, G.2
  • 76
    • 77956777122 scopus 로고
    • Subjective time and attentional resource allocation: An integrated model of time estimation
    • I. Levin & D. Zakay (Eds.). Amsterdam: Elsevier
    • Zakay, D. (1989). Subjective time and attentional resource allocation: An integrated model of time estimation. In I. Levin & D. Zakay (Eds.), Time and human cognition: A life-span perspective (pp. 365-397). Amsterdam: Elsevier.
    • (1989) Time and Human Cognition: A Life-Span Perspective , pp. 365-397
    • Zakay, D.1
  • 77
    • 0027352460 scopus 로고
    • Time estimation methods - Do they influence prospective duration estimates?
    • Zakay, D. (1993). Time estimation methods - Do they influence prospective duration estimates? Perception, 22, 91-101.
    • (1993) Perception , vol.22 , pp. 91-101
    • Zakay, D.1
  • 79
    • 0020856310 scopus 로고
    • The influence of task difficulty and external tempo on subjective time estimation
    • Zakay, D., Nitzan, D., & Glicksohn, J. (1983). The influence of task difficulty and external tempo on subjective time estimation. Perception & Psychophysics, 34, 451-456.
    • (1983) Perception & Psychophysics , vol.34 , pp. 451-456
    • Zakay, D.1    Nitzan, D.2    Glicksohn, J.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.