A road less travelled: Beyond managerialist, critical and processual approaches to total quality management

Journal of Organizational Change Management

Volumn 15, Issue 3, 2002, Pages 235-254

  Knights, David ^a   McCabe, Darren ^a  

^a KEELE UNIVERSITY   (United Kingdom)

Author keywords

Innovation; Managerial power; TQM

Indexed keywords

EID: 0036017815     PISSN: 09534814     EISSN: None     Source Type: Journal    
DOI: 10.1108/09534810210429282     Document Type: Article

References (72)

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28. The hospital and its negotiated order
29. Clerical consent
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31. Ideology, quality and TQM
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