Jettisoned by design? The truncated employment relationship of customer sales and service agents under airline restructuring

Canadian Journal of Sociology

Volumn 27, Issue 1, 2002, Pages 1-32

  Shalla, Vivian ^a  

^a UNIVERSITY OF GUELPH   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0035994725     PISSN: 03186431     EISSN: None     Source Type: Journal    
DOI: 10.2307/3341410     Document Type: Article

References (67)

1. Economic concentration and the externalization of labour
2. The feminization of the labour force: Harmonizing down in a global economy
3. Flexible work in the virtual workplace: Discourses and implications of teleworking
4. Flexibility, uncertainty and manpower management
5. The expansion in non-standard employment in Australia and the extension of employers' control
6. The extent and nature of temporary employment in Britain
7. Workers in alternative employment arrangements
8. The labour market, the state, and the reorganizing of work: Policy impacts
9. The renaissance in self-employment
10. Worker representation and protection in the 'new economy'
11. The impact of teleworking on Canadian employment
12. Lost horizons, leisure shock: Good jobs, bad jobs, uncertain future
13. Learning the score: The duality of control and everyday resistance in the temporary-help service industry
14. In the margins: Flexibility as a mode of regulation in the temporary help service industry
15. Surveying the 'post-industrial' landscape: Information technologies and labour market polarization in Canada
16. Getting away and getting by: The experiences of self-employed homeworkers
17. Non-standard work on the rise
18. Change and continuity in the employment structure of large companies
19. European policies promoting more flexible labour forces
20. Legitimizing work: Telework and the gendered reification of the work-nonwork dichotomy
21. A profile of contingent workers
22. The orthodoxy of flexibility
23. Dismantling flexibility
24. Just a temp: Experience and structure of alienation in temporary clerical employment
25. Contingent and non-standard work in the United States: Towards a more poorly compensated, insecure workforce
26. Flexibility in work and employment: The impact on women
27. The self-employed without employees - Autonomous or atypical?
28. Telework and teleworkers
29. Telework: An overview
30. Re-signifying the worker: Gender and flexibility
31. Flexibility and the changing sexual division of labour
32. Gender contracts, welfare systems and non-standard working: Diversity and change in Denmark, France, Germany, Italy and the UK
33. Changing work relationships: Enacting gender, race/ethnicity and economic class