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Volumn , Issue , 2001, Pages 229-238

Why most companies do not get the most out of their self-assessments

Author keywords

Award; Model; Self assessment

Indexed keywords

CONTROL SYSTEMS; CUSTOMER SATISFACTION; PERFORMANCE; PLANNING; RISKS;

EID: 0035784114     PISSN: None     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Conference Paper
Times cited : (12)

References (14)
  • 1
    • 35349005167 scopus 로고    scopus 로고
    • Baldrige national quality program
    • NIST, Gaithersburg, ASQ, Milwaukee
    • Baldrige National Quality Program, 2000, 2000 Criteria for Performance Excellence, NIST, Gaithersburg, ASQ, Milwaukee.
    • (2000) 2000 Criteria for Performance Excellence
  • 3
    • 0012037073 scopus 로고    scopus 로고
    • Business week
    • 1 - 11 September
    • Business Week, 2000/1 - Too Much Corporate Power?, 11 September.
    • (2000) Too Much Corporate Power?
  • 4
    • 0012095349 scopus 로고    scopus 로고
    • Business week
    • 2 - 23 October
    • Business Week, 2000/2 - Why Service Stinks, 23 October.
    • (2000) Why Service Stinks
  • 5
    • 0012041137 scopus 로고
    • Company quality assessment
    • June and August
    • Conti, T., 1990 - Company Quality Assessment, The TQM Journal, June and August.
    • (1990) The TQM Journal
    • Conti, T.1
  • 6
    • 0012074726 scopus 로고
    • Time for a critical review of quality self-assessment
    • Milan, October, EOQ Brussels
    • Conti, T., 1994 - Time for a Critical Review of Quality Self-Assessment, First European Forum on Quality Self-Assessment, Milan, October, EOQ Brussels.
    • (1994) First European Forum on Quality Self-Assessment
    • Conti, T.1
  • 8
    • 0012072495 scopus 로고    scopus 로고
    • Vision 2000 and TQM/business excellence models
    • Athens
    • Conti, T., 1999 - Vision 2000 and TQM/Business Excellence Models ECO-Q Quality Forum, Athens.
    • (1999) ECO-Q Quality Forum
    • Conti, T.1
  • 14
    • 0003621845 scopus 로고    scopus 로고
    • Harvard Business School Press, Harvard
    • Kotter, J.P., 1996, Leading Change, Harvard Business School Press, Harvard.
    • (1996) Leading Change
    • Kotter, J.P.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.