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Volumn 16, Issue 4, 2001, Pages 276-279

Satisfaction measurement: A people participation instrument in the improvement of quality healthcare services;La medida de la satisfacción: Un instrumento de participación de la población en la mejora de la calidad de los servicios sanitarios

Author keywords

[No Author keywords available]

Indexed keywords

HEALTH CARE QUALITY; HEALTH STATUS; MEASUREMENT; MEDICAL CARE; NOTE; PATIENT ATTITUDE; PATIENT SATISFACTION; PRIMARY HEALTH CARE; QUESTIONNAIRE;

EID: 0035711421     PISSN: 1134282X     EISSN: None     Source Type: Journal    
DOI: 10.1016/s1134-282x(01)77420-9     Document Type: Note
Times cited : (61)

References (20)
  • 1
    • 0025764924 scopus 로고
    • Surveys of patient satisfaction: II-designing a questionnaire and conducting a survey
    • (1991) BMJ , vol.302 , pp. 1129-1132
    • Fitzpatrick, R.1
  • 2
    • 0033640973 scopus 로고    scopus 로고
    • La satisfacción del paciente como una medida del resultado de la atención sanitaria
    • (2000) Med Clin (Barc) , vol.114 , Issue.SUPPL. 3 , pp. 26-33
    • Mira, J.J.1    Aranaz, J.2
  • 5
    • 0033183565 scopus 로고    scopus 로고
    • Grupo de estudio de la utilización de servicios sanitarios de Mataró. Determinantes poblacionales de la satisfacción con el médico de atención primaria
    • (1999) Gac Sanit , vol.13 , Issue.5 , pp. 371-383
    • Bolivar, I.1
  • 7
    • 0025922516 scopus 로고
    • Surveys of patient satisfaction: I-important general considerations
    • (1991) BMJ , vol.302 , pp. 887-889
    • Fitzpatrick, R.1
  • 10
    • 0023299639 scopus 로고
    • Patient satisfaction - An attribute or indicator of the quality of care?
    • (1987) QRB , vol.MARCH , pp. 106-108
    • Vuori, H.1
  • 13
    • 0013923473 scopus 로고
    • Evaluating the quality of medical care
    • (1966) MMFQ , vol.44 , Issue.2 , pp. 166-206
    • Donabedian, A.1
  • 14
    • 0016808887 scopus 로고
    • Dimensions of patients attitudes regarding doctors and medical care services
    • (1975) Med Care , vol.13 , pp. 669-682
    • Ware, J.E.1    Snyder, M.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.