A perspective on client productivity in business-to-business consulting services

International Journal of Service Industry Management

Volumn 12, Issue 2, 2001, Pages 137-157

  Martin Jr , Claude R ^a   Horne, David A ^b   Chan, Winnie S ^c  

^a UNIVERSITY OF MICHIGAN   (United States)

^b CALIFORNIA STATE UNIVERSITY   (United States)

^c Hutchison Whampoa Guangzhou Baiyunshan Chinese Medicine Co Ltd   (China)

Author keywords

Management consultants; Service levels; Service quality

Indexed keywords

EID: 0035633784     PISSN: 09564233     EISSN: None     Source Type: Journal    
DOI: 10.1108/09564230110387515     Document Type: Review

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