A SUPER methodology for business process improvement an industrial case study in Hong Kong/China

International Journal of Operations and Production Management

Volumn 21, Issue 5-6, 2001, Pages 687-706

  Lee, K T ^a   Chuah, K B ^a  

^a CITY UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

Benchmarking; Case study; Continuous improvement; DPR; Methodology; Performance measurement

Indexed keywords

EID: 0035629355     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443570110390408     Document Type: Article

References (14)

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