The impact of in-service training within social services

British Journal of Social Work

Volumn 31, Issue 5, 2001, Pages 757-774

  Clarke, Nicholas ^a  

^a LONDON METROPOLITAN UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0035622588     PISSN: 00453102     EISSN: None     Source Type: Journal    
DOI: 10.1093/bjsw/31.5.757     Document Type: Article

References (84)

1. Ajzen, I. (1985) 'From intentions to actions: A theory of planned behaviour', in Kuhl, J. and Beckman, J. (eds), Action Control: From Cognition to Behaviour, New York, Springer-Verlag, pp. 11-39.
2. Ajzen, I. (1991) 'The theory of planned behaviour', Organisational Behaviour and Human Decision Processes, 50, pp. 179-211.
3. Ajzen, I. and Fishbein, M. (1980) Understanding Attitudes and Predicting Social Behaviour, New York, Prentice-Hall.
4. Ammons, P. (1979) 'In-service training in social work values', Child Welfare, 58 (10), pp. 659-65.
5. Anderson, J. and Wexley, K. N. (1983) 'Applications-based management envelope: A method to promote practical application of managerial and supervisory training', Personnel Administrator, 28, pp. 39-43.
6. Arnold, J., Cooper, C. L. and Robertson, I. T. (1995) Work Psychology, London, Pitman.
7. Austin, M. and Pecora, P. (1985) 'Evaluating supervisory training: The participant action plan approach', Journal of Continuing Social Work Education, 3 (3), pp. 8-13.
8. Austin, M. J., Brannon, D. and Pecora, P. J. (1984) Managing Staff Development Programs in Human Service Agencies, Chicago, IL, Nelson-Hall, pp. 149-88.
9. Baldwin, T. T. and Ford, J. K. (1988) 'Transfer of training: A review and directions for future research', Personnel Psychology, 41, pp. 63-105.
10. Bale, R. L. (1981) The Status of In-Service Training to Prepare Educators to Work with Handicapped Students, Silver Springs, Maryland, Applied Management Services.
11. Balloch, S. (1997) 'Issues facing the social services workforce', Social Policy Review, 9, pp. 124-40.
12. Balloch, S., Andrew, T., Ginn, J., McLean, J., Pahl, J. and Williams, J. (1995). Working in the Social Services, London, NISW Research Unit.
13. Brown, J. and Shaw, I. (1989) 'A foundation for the future: The concept and implementation of joint training', Journal of Social Work Practice, 4 (1), pp. 66-76.
14. Bruwelheide, L. R. and Duncan, P. K. (1985) 'A method for evaluating corporation training seminars', Journal of Organisational Behaviour Management, 7 (1/2), pp. 65-94.
15. Campion,M. A. and Campion, J. E. (1987) 'Evaluation of an interview skills training program in a natural field setting', Personnel Psychology, 40, pp. 675-91.
16. Cheung, K. M., Stevenson, K. M. and Leung, P. (1991) 'Competency-based evaluation of case management skills in child sexual abuse intervention', Child Welfare, 70 (4), pp. 425-35.
17. Clarke, N. R. (2000) Improving the Performance of Social Services: The impact and factors associated with the effectiveness of in-service training, Doctoral thesis submitted to the University of Exeter.
18. Cohen, B. J. and Austin, M. J. (1994) 'Organizational learning and change in a public welfare agency', Administration in Social Work, 18 (1), pp. 1-19.
19. Connelly, N. (1996) Training Social Services Staff: Evidence From New Research, London, NISW.
20. Cook, T. D. and Campbell, D. T. (1979) Quasi-Experimentation Design and Analysis Issues for Field Settings, Skokie, IL, Rand McNally.
21. Datta, R. C. (1990) 'Evaluation of training in an economic framework', Indian Journal of Social Work, 51 (2), pp. 261-71.
22. Delewski, C. H., Pecora, P. J., Smith, G. and Smith, V. (1986) 'Evaluating child protective services training: The participant action plan approach', Child Welfare, 65 (6), pp. 579-91.
23. DePoy, E., Bunce, J.P. and Sherwen, L. (1992) 'Training trainers: Evaluating services provided to children with HIV and their families', Research on Social Work Practice, 2 (1), pp. 39-55.
24. Dickson, D. and Bamford, B. (1995) 'Improving the interpersonal skills of social work students: The problem of transfer of training and what to do about it', British Journal of Social Work, 25 (1), pp. 85-106.
25. Dixon, N. M. (1987) 'Training - Meet training's goals without reaction forms', Personnel Journal, August, pp. 108-15.
26. Department of Health (1993) Training for the Future, London, HMSO.
27. Department of Health (1994) Implementing Caring for People, Training and Development, London, HMSO.
28. Department of Health/Social Services Inspectorate (1996) Training Support Programme - A Report on Targets and Achievements in 1994/95, London, HMSO.
29. Department of Health (1997) Modernising Social Services, London, HMSO.
30. Department of Health/Social Services Inspectorate (1990) Training for Community Care: a strategy, London, HMSO.
31. Department of Health/Social Services Inspectorate (1991) Personal Social Services Training: A Resourcing Strategy for 1991/92 to 1993/94, London, Department of Health.
32. Department of Health/Social Services Inspectorate (1996) The Management and Resourcing of Training in Social Services Departments 1994/95, London, Department of Health.
33. Department of Health/Social Services Inspectorate (1998) Training Support Programme - A Report on Targets and Achievements in 1996/97, London, Department of Health.
34. Doueck, H. J. and Austin, M. J. (1986) 'Improving agency functioning through staff development', Administration in Social Work, 10 (2), pp. 27-37.
35. Doueck, H. and Bondanza, A. (1990) 'Training social work staff to evaluate practice: A pre/ post/then comparison', Administration in Social Work, 14 (1), pp. 119-33.
36. Drury-Hudson, J. (1999) 'Decision making in child protection: The use of theoretical, empirical and procedural knowledge by novices and experts and implications for fieldwork placement', British Journal of Social Work, 29, pp. 147-69.
37. Feldman, M.(1981) 'Successful post-training application', Training and Development Journal, 35, pp. 72-5.
38. Ford, J. E., Kozlowski, W. J., Kraiger, K., Salas, E. and Teachout, M. (eds) (1997) Improving Training Effectiveness in Work Organisations, Mahway, NJ, Lawrence Erlbaum.
39. Gebhardt-Taylor, M. (1982) 'Educational training programs for social service workers: A quantitative and qualitative evaluation', Journal of Social Service Research, 5 (3/4), pp. 85-93.
40. Glanz, K. and Scharf, M. (1985) 'A nutrition training program for social workers serving the homebound elderly', Gerontologist, 25(5), pp. 455-9.
41. Goldstein, I. L.(1980) 'Training in work organisations', Annual Review of Psychology, 31, pp. 229-72.
42. Goldstein, I. L. (1986) Training in Organisations: Needs Assessment, Development, and Evaluation, 2nd edn, Monterey, CAn Brooks/Cole.
43. Goldstein, I. L. (ed.) (1993) Training in Organizations: Needs Assessment, Development and Evaluation, 3rd edn.
44. Gregoire T. K. (1994) 'Assessing the benefits and increasing the utility of addiction training for public child welfare workers: A Pilot study', Child Welfare, 73 (1), pp. 69-81.
45. Haccoun, R. R. and Saks, A. M. (1998) 'Training in the 21st century - Some lessons from the last one', Canadian Psychology, 39 (1-2), pp. 33-51.
46. HMSO (1991) Joint Personal Social Services/NHS Community Care Training Strategy, London, HMSO.
47. Horwath, J. and Morrision, T. (1999) Effective Staff Training in Social Care, London, Routledge.
48. Jones, M and Biesecker, J. (1980) 'Training in permanency planning: Using what is known', Child Welfare, 59 (8), pp. 481-9.
49. Kraiger, K., Ford, J. K. and Salas, E (1993) 'Application of cognitive, skill-based and affective theories of learning outcomes to new methods of training evaluation', Journal of Applied Psychology, 78 (2), pp. 311-28.
50. Kraus, S. J. (1995) 'Attitudes and the prediction of behaviour', Personality and Social Psychology Bulletin, 21, pp. 58-75.
51. Lindsey, E. W., Yargorough, D. B. and Morton, T. D. (1987) 'Evaluating interpersonal skills training for public welfare staff', Social Service Review, 61 (4), pp. 623-35.
52. Locke E. A. and Latham G. P. (1990) A theory of goal setting and task performance, Englewood Cliffs, NJ, Prentice-Hall.
53. Marsh, P. and Triseliotis, J. (1996) Ready to Practice? Social Work and Probation Officers: Their Training and First Year in Work, Aldershot, Avebury.
54. Mueller, J. (1985) 'Participant action planning: A qualitative method to evaluate retention of learning', Journal of Continuing Social Work Education, 3 (2), pp. 9-14.
55. Mulder, M., Nijhof, W. J. and Brinkerhoff, R. O. (eds.) (1995) Corporate Training for Effective Performance, Boston, MA, Kluwer Academic Publishers.
56. Pecora, P., Delewski, C., Booth, C., Haapala, D. and Kinney, J. (1985) 'Home-Based, family-centred services: The impact of training on worker attitudes', Child Welfare, LXIV (5), pp. 529-40.
57. Peryer, D. and Goodenough, A. (1992) Workforce and Training in the Personal Social Services: A Programme for Action, London, Association of County Councils.
58. Quinones, M. A. and Ehrenstein, A. (eds) (1997) Training for a Rapidly Changing Workplace: Applications of Psychological Research, Washington, DC, American Psychological Association.
59. Rai, D. K. (1994) Developments in Training in Social Services, London, NISW.
60. Reid, D. H. and Green, C. W. (1990) Handbook of Behaviour Modification with the Mentally Retarded, 2nd edn, New York, NY, Plenum Press.
61. Reid, W. J. and Beard, C. (1980) 'An evaluation of in-service training in a public welfare setting', Administration in Social Work, 4 (1), pp. 71-85.
62. Rodway, M. R. (1992) 'Motivation and team building of supervisors in a multi-service setting', The Clinical Supervisor, 9 (2), pp. 161-9.
63. Rooney, R. H. (1985) 'Does in-service training make a difference? Results of a pilot study of task centred dissemination in a public social service setting', Journal of Social Services Research, 8 (3), pp. 33-50.
64. Rooney, R. (1988) 'Measuring task-centred training effects on practice: Results of an audiotape study in a public agency', Journal of Continuing Social Work Education, 4 (4), pp. 2-7.
65. Russell, J. S. (1984) 'A review of fair employment cases in the field of training', Personnel Psychology, 37, pp. 261-76.
66. Russell, J. S., Wexley, K. N. and Hunter, J. E. (1984) 'Questioning the effectiveness of behaviour modelling training in an industrial setting', Personnel Psychology, 37, pp. 465-81.
67. Scally, M. and Beyer, S. (1992) Using Training to Improve Services, Social Care Research Findings, York, Joseph Rowntree Foundation.
68. Schinke, S. P., Smith, T. E., Gilchrist, L. D. and Wong, S. E. (1981) 'Measuring the Impact of Continuing Education', Journal of Education for Social Work, 17 (Winter), pp. 59-64.
69. Seaburg, J. (1982) 'Getting there from here: Revitalising child welfare training', Social Work, September, pp. 441-7.
70. Shapiro, C. H., Mueller- Lazar, B. J. and Witkin, S. L (1980) 'Performance based evaluation: A diagnostic tool for educators', Social Service Review, 54 (2), pp. 262-72.
71. Snow, C. W. (1982) 'In-service day care training programs: A review and analysis', Child Care Quarterly, 11 (2), pp. 108-21.
72. Social Services Inspectorate (1992) Training for Community Care: A Strategy, London, Department of Health.
73. Stevenson, K. M., Leung, P. and Cheung, K. M. (1992) 'Competency-based evaluation of interviewing skills in child sexual abuse cases', Social Work Research and Abstracts, 28 (3), pp. 11-16.
74. Tannenbaum, S. I. and Yukl, G. (1992) 'Training and development in work organisations', Annual Review of Psychology, 43, pp. 399-441.
75. Tannenbaum, S., Mathieu, J., Salas, E. and Cannon-Bowers, J. (1991) 'Meeting trainees' expectations: The influence of trainee fulfilment on the development of commitment, self-efficacy, and motivation', Journal of Applied Psychology, 76, pp. 759-69.
76. Torrington, D. T. and Hall, L. (1999) Human Resource Management, 4th edn, London, Prentice Hall.
77. Tracy, E. and Pecora, P. (1988) 'Evaluating adult services training: Application of the participant action plan approach', Arete, 13 (2), pp. 1-11.
78. Tracy, E. M. and Pine, B. A. (2000) 'Child welfare education and training: Future trends and influences', Child Welfare, LXXVIII (6), pp. 749-76.
79. Utting, W. (1991) Children in the Public Care: A Review of Residential Care, London, HMSO.
80. Vinokur, D. K. (1982) The View from the Agency: Supervisors and Workers Look at In-Service Training for Child Welfare, Ann Arbor, National Child Welfare Training Center, School of Social Work, University of Michigan.
81. Vinokur-Kaplan, D. (1986) 'National evaluation of in-service training by child welfare practitioners', Social Work Research and Abstracts, 22 (4), pp. 13-18.
82. Wexley, K. N. and Baldwin, T. T. (1986) 'Post training strategies for facilitating positive transfer: An empirical exploration', Academy of Management Journal, 29, pp. 503-20.
83. Williams, W. L. and Lloyd, M. B. (1992) 'The necessity of managerial arrangements for the regular implementation of behaviour analysis skills by supervisors and front-line staff', Developmental Disabilities Bulletin, 20 (1), pp. 37-61.
84. Wright, W. S. and Fraser, M. (1987) 'Staff development: A challenge of privatization', Journal of Sociology and Social Welfare, 14 (4), pp. 137-60.