Organisational culture and quality improvement

International Journal of Operations and Production Management

Volumn 21, Issue 3, 2001, Pages 302-326

  Maull, R ^a   Brown, P ^b   Cliffe, R ^c  

^a UNIVERSITY OF EXETER   (United Kingdom)

^b AXON Consulting   (United Kingdom)

^c LLOYDS BANKING GROUP   (United Kingdom)

Author keywords

Financial services; Organizational change; Organizational culture; TQM

Indexed keywords

EID: 0035608121     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443570110364614     Document Type: Article

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