Quality improvement report: Information given to patients before appointments and its effect on non-attendance rate

British Medical Journal

Volumn 323, Issue 7324, 2001, Pages 1298-1300

  Hardy, K J ^a   O'Brien, S V ^a   Furlong, N J ^a  

^a WHISTON HOSPITAL   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

CLINICAL TRIAL; CONTROLLED CLINICAL TRIAL; CONTROLLED STUDY; FOLLOW UP; HOSPITAL MANAGEMENT; HUMAN; MAJOR CLINICAL STUDY; PATIENT; PRIORITY JOURNAL; REVIEW; ARTICLE; DIABETES MELLITUS; DOCTOR PATIENT RELATION; GENERAL HOSPITAL; INTERPERSONAL COMMUNICATION; ORGANIZATION AND MANAGEMENT; OUTPATIENT DEPARTMENT; PROSPECTIVE STUDY; PUBLIC HOSPITAL; STATISTICS; TELEPHONE; UNITED KINGDOM; UTILIZATION REVIEW;

APPOINTMENTS AND SCHEDULES; COMMUNICATION; DIABETES MELLITUS; ENGLAND; HOSPITAL-PATIENT RELATIONS; HOSPITALS, DISTRICT; HOSPITALS, GENERAL; HUMANS; OUTPATIENT CLINICS, HOSPITAL; PATIENT DROPOUTS; PROSPECTIVE STUDIES; TELEPHONE;

EID: 0035584260     PISSN: 09598146     EISSN: None     Source Type: Journal    
DOI: 10.1136/bmj.323.7324.1298     Document Type: Review

References (7)

1. The problem of non-attendance at a paediatric tuberculosis outpatient clinic
2. Improving uptake of breast screening in multiethnic populations: A randomised controlled trial using practice reception staff to contact non-attenders
3. Out of hours primary care centres: Characteristics of those attending and declining to attend
4. Non-attendance at ophthalmology outpatient clinics
5. Impact of follow up letters on non-attenders for breast screening: A general practice based study
6. Patients who miss initial appointments in community psychiatry. A Spanish community analysis
7. A randomized trial of the use of print material and personal contact to improve mammography uptake among screening non-attenders in Singapore