The virtual waiting time of the M/G/1 queue with impatient customers

Queueing Systems

Volumn 38, Issue 4, 2001, Pages 485-494

  Bae, Jongho ^a   Kim, Sunggon ^b   Lee, Eui Yong ^c  

^a Seoul National University   (South Korea)

^b Pohang University of Science and Technology (POSTECH)   (South Korea)

^c Sookmyung Women's University   (South Korea)

Author keywords

Busy period; Impatient customer; M G 1 queue; Virtual waiting time

Indexed keywords

SALES;

BUSY PERIOD; IMPATIENT CUSTOMERS; LIMITING DISTRIBUTIONS; M/G/1 QUEUE; WAITING-TIME;

QUEUEING THEORY;

EID: 0035539539     PISSN: 02570130     EISSN: 15729443     Source Type: Journal    
DOI: 10.1023/A:1010956213680     Document Type: Article

References (6)

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3. A.G. De Kok and H.C. Tijms, A queueing system with impatient customers, J. Appl. Probab. 22 (1985) 688-696.
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6. W. Rudin, Principles of Mathematical Analysis, 3rd ed. (McGraw-Hill, New York, 1976).