Building on success: Transforming organizations through an appreciative inquiry

Public Personnel Management

Volumn 30, Issue 1, 2001, Pages 129-136

  Johnson, Gail ^a   Leavitt, William ^a  

^a OLD DOMINION UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0035532878     PISSN: 00910260     EISSN: None     Source Type: Journal    
DOI: 10.1177/009102600103000111     Document Type: Article

References (12)

1. The authors wish to acknowledge George Wallace, City Manager of Hampton, Virginia, as well as Diane Bohlman, Joe Dunford, Kathy Clark, and the Employee Council for their efforts in bringing the Appreciative Inquiry process to the city and making it a successful venture We also want to thank the City of Hampton employees who worked very hard during the workshops and contributed a wealth of information, insights and ideas. Lastly, we wish to thank a contingent of Old Dominion University graduate students who took notes, transcribed flip charts and summarized the major learnings from each workshop.
2. J K. Galbraith, quoted in W Bridges, Managing Transitions: Making the Most of Change (NY: Addison-Wesley Publishing Company 1991).
3. S Srivastva and D.L. Cooperrider, Appreciative Management and Leadership: The Power of Positive Thought and Action in Organizations (San Francisco, CA.: Jossey-Bass, 1990).
4. GR. Bushe, "Advances in Appreciative Inquiry as an Organizational Development Intervention," Organizational Development Journal 3(1995), 14-22.; Srivastva and Cooperrider, 1990.
5. GR. Bushe, "Advances in Appreciative Inquiry as an Organizational Development Intervention," Organizational Development Journal 3(1995), 14-22.; Srivastva and Cooperrider, 1990.
6. J Lord, "The Quote Center," www.appreciative-inquiry.org/AI-Quotes.htm, 1998.
7. Srivastva and Cooperrider, 1990
8. S A. Hammond, The Thin Book of Appreciative Inquiry (Plano, TX.: Kodiak Consulting, 1996).
9. D Whitney and C. Schau, "Appreciative Inquiry: An Innovative Process for Organization Change," Employment Relations Today 2(1998): 11-21; D. Whitney and D.L. Cooperrider, "The Appreciative Inquiry Summit: Overview and Applications," Employment Relations Today 3(1998): 17-28.
10. D Whitney and C. Schau, "Appreciative Inquiry: An Innovative Process for Organization Change," Employment Relations Today 2(1998): 11-21; D. Whitney and D.L. Cooperrider, "The Appreciative Inquiry Summit: Overview and Applications," Employment Relations Today 3(1998): 17-28.
11. The City of Hampton Employee Council is comprised of front-line employees from various departments who are appointed to the Council by the City Manager One important purpose of the Employee Council is to provide feedback to the City Manager and staff on matters related to employee concerns.
12. The eight interconnected themes developed from the provocative propositions were: customer delight; healthy families and children; healthy neighborhoods; healthy businesses and region; healthy race relations and cultural diversity; strong schools; healthy environment; and strong workforce