Effective employee discipline: A case of the internal revenue service

Public Personnel Management

Volumn 30, Issue 1, 2001, Pages 111-126

  Guffey, Cynthia J ^a   Helms, Marilyn M ^b  

^a NASA MARSHALL SPACE FLIGHT CENTER   (United States)

^b DALTON STATE COLLEGE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0035532855     PISSN: 00910260     EISSN: None     Source Type: Journal    
DOI: 10.1177/009102600103000110     Document Type: Article

References (43)

1. Weiss, D., "How to Deal with Unpleasant People Problems," Supervisory Management, 37 (1992): 1-2.
2. Osigweh, C. and W Hutchinson, "Positive Discipline," Human Resource Management, 28(1991): 367-383.
3. Day, Dave, 1993, "Help for Discipline Dodgers," Training and Development, vol. 47 (May), pp. 19-21.
4. Day, Dave, 1993, p. 21.
5. Ibid.
6. Internal Revenue Service, 1992, Internal Revenue Service Manual, 4(10) 20, p. 192.
7. Internal Revenue Service, 1998, NORD V (Document 6647), Washington D.C.: U.S. Government Printing Office, p. 81.
8. Holley, William H. and Kenneth M. Jennings, 1991, The Labor Relations Process, (4th ed.), Chicago: The Dryden Press, pp. 308-309.
9. Pulich, M., "Disciplining Late Arrivals and Long Lunchers," Supervisory Management, 36(1991): 3.
10. Osigweh, C. and W. Hutchinson.
11. Ibid, p. 371.
12. Segal, J., "Did the Marquis de Sade Design Your Discipline Program?" HR Magazine, 35(1990); 90-95.
13. Osigweh, C. and W. Hutchinson.
14. Segal, J., p. 90.
15. Osigweh, C. and W. Hutchinson, p. 380.
16. Ibid, p. 377.
17. Internal Revenue Service, 1992, Internal Revenue Service Manual 4(10) 20, p. 192.
18. Ritz. D., "Company Should Not Love Misery," Security Management, 37(1993): 31.
19. Internal Revenue Service, 1992, Internal Revenue Service Manual 4(10) 20, p. 192.
20. Internal Revenue Service, 1998, NORD V (Document 6647), Washington D.C.: U.S. Government Printing Office, p. 77.
21. Internal Revenue Service, 1989, Rules of Conduct, Washington D.C.: U.S. Government Printing Office, p. 5.
22. Ibid, p. 5.
23. Internal Revenue Service, 1998, NORD V (Document 6647), Washington D.C.: U.S. Government Printing Office, p. 77.
24. Holley, William H. and Kenneth M. Jennings, 1991, The Labor Relations Process, (4th ed.). Chicago: The Dryden Press, pp. 308-309.
25. Ibid.
26. Internal Revenue Service, 1998, NORD V (Document 6647), Washington D.C.: U.S. Government Printing Office, p. 79.
27. Ibid, p. 80.
28. Internal Revenue Service, 1994, IRS NTEU National EEO Task Force Report, Washington D.C.: U.S. Government Printing Office.
29. Internal Revenue Service, 1994, IRS Managers' Communications Toolkit, Washington D. C.: U.S. Government Printing Office, p. 5.
30. Internal Revenue Service, 1994, IRS NTEU National EEO Task Force Report, Washington D.C.: U.S. Government Printing Office.
31. Buhler, Patricia, 1993, "Administering Discipline in the Organization," Supervision, vol. 54 (Nov.), p. 19.
32. Segal, J., p. 95.
33. Soft Bosses," Personnel 67 (1990): 7-8.
34. Day, Dave, 1993, "Help For Discipline Dodgers," Training and Development, vol. 47 (May), p. 19.
35. Osigweh, C. and W. Hutchinson, 1991.
36. Newman, C., "Good Government Needs Good People," The Bureaucrat, 20(1991): 10.
37. Ibid.
38. Levy, Martin, 1990, "Discipline for Professional Employees," Personnel Journal, vol. 69 (December), p. 28.
39. Internal Revenue Service, 1994, IRS NTEU National EEO Task Force Report, Washington D.C.: U.S. Government Printing Office, p. 34.
40. Ibid, p. 37.
41. Internal Revenue Service, 1994, IRS Managers' Communications Toolkit, Washington D. C.: U.S. Government Printing Office, p. 5.
42. Ibid.
43. Lussier, R., "16 Guidelines for Effective Discipline," Supervisory Management, 35 (1990): p. 10.