Academic health sciences libraries; Reference services; Strategic planning
Indexed keywords
ARTICLE;
CONSUMER;
HUMAN;
INFORMATION RETRIEVAL;
INFORMATION SERVICE;
INTERNET;
LIBRARY;
ORGANIZATION;
ORGANIZATION AND MANAGEMENT;
UNITED STATES;
UNIVERSITY;
UNIVERSITY HOSPITAL;
UTILIZATION REVIEW;
ACADEMIC MEDICAL CENTERS;
CONSUMER SATISFACTION;
HUMAN;
INFORMATION SERVICES;
INFORMATION STORAGE AND RETRIEVAL;
INTERNET;
LIBRARIES, MEDICAL;
NEW YORK;
ORGANIZATIONAL INNOVATION;
PLANNING TECHNIQUES;
UNIVERSITIES;
edited by Charles A. Schwartz. Chicago: Association of College and Research Libraries
Lewis, David W. "Change and Transition in Public Services." In Restructuring Academic Libraries: Organizational Development in the Wake of Technological Change, edited by Charles A. Schwartz. Chicago: Association of College and Research Libraries, 1997. Available: 〈http://www.ala.org/acrl/pil/lewis.html〉.
edited by Dale S. Montanelli and Patricia F. Stenstrom. Chicago: Association of College and Research Libraries
Stalker, John C. "Reference: Putting Users First." In People Come First: User-Centered Academic Library Service, edited by Dale S. Montanelli and Patricia F. Stenstrom. Chicago: Association of College and Research Libraries, 1999.
Developing performance measures tor library collections and services
edited by Brian L. Hawkins and Patricia Battin. Washington, DC: Council on Library and Information Resources and Association of American Universities
Rosenblatt, Susan, "Developing Performance Measures tor Library Collections and Services." In The Mirage of Continuity: Reconfiguring Academic Information Resources for the Twentieth Century, edited by Brian L. Hawkins and Patricia Battin. Washington, DC: Council on Library and Information Resources and Association of American Universities, 1998.
Seal Beach, CA: The Trustees of the California State University, Consortium for Educational Technology for University Systems
The Academic Library in the Information Age: Changing Roles. Seal Beach, CA: The Trustees of the California State University, Consortium for Educational Technology for University Systems, 1997. Available: 〈http://www.cetus.org〉.
Toward self-sufficient users: Helping patrons learn to use information resources independently
edited by Dale S. Montanelli and Patricia F. Stenstrom. Chicago: Association of College and Research Libraries
Smith, Stephen J. and Montanelli, Dale S. "Toward Self-Sufficient Users: Helping Patrons Learn to Use Information Resources Independently." In People Come First: User-Centered Academic Library Service, edited by Dale S. Montanelli and Patricia F. Stenstrom. Chicago: Association of College and Research Libraries, 1999.
Evolution or entropy? Changing reference/user culture and the future of reference librarians
Wilson, Myoung C. "Evolution or Entropy? Changing Reference/User Culture and the Future of Reference Librarians." Reference & User Services Quarterly 39(2000): 387-90.
edited by Charles A. Schwartz. Chicago: Association of College and Research Libraries
Lewis, David W. "Change and Transition in Public Services." In Restructuring Academic Libraries: Organizational Development in the Wake of Technological Change, edited by Charles A. Schwartz. Chicago: Association of College and Research Libraries, 1997. Available: 〈http://www.ala.org/acrl/pil/lewis.html〉.
Bethesda, MD: National Library of Medicine. Draft revised 4/24
National Library of Medicine Long Range Plan 2000-2005. Bethesda, MD: National Library of Medicine. Draft revised 4/24/2000. Available: 〈http://www.nlm. nih.gov/od/nlmplan.html〉.