What is consumerism and has it had an impact on health visiting provision? A literature review

Journal of Advanced Nursing

Volumn 35, Issue 6, 2001, Pages 893-901

  Almond, Palo ^a,b  

^a KING'S COLLEGE LONDON   (United Kingdom)

^b NONE   (United Kingdom)

Author keywords

Child health clinics; Concept analysis; Consumerism; Consumers; Health visiting; Literature review

Indexed keywords

ADULT; CHILD; CHILD HEALTH CARE; COMMUNITY HEALTH NURSING; CONSUMER; FEMALE; HEALTH CARE QUALITY; HUMAN; MALE; NURSING RESEARCH; REVIEW;

ADULT; CHILD; CHILD HEALTH SERVICES; COMMUNITY HEALTH NURSING; CONSUMER PARTICIPATION; CONSUMER SATISFACTION; FEMALE; HUMANS; MALE; NURSING RESEARCH; QUALITY OF HEALTH CARE;

EID: 0035464188     PISSN: 03092402     EISSN: None     Source Type: Journal    
DOI: 10.1046/j.1365-2648.2001.01932.x     Document Type: Article

References (95)

1. Almond P., Patel A. & Davies H. (1995) Postnatal Depression: Health Visitors and Mothers Perspectives. Hertfordshire Health Agency, Welwyn Garden City, UK.
2. Angel S., Nicoll J. & Amatiello W. (1990) Assessing the need for an out of hours telephone advisory service. Health Visitor 63, 225-227.
3. Appleton J.V. & Cowley S. (2000) The Search for Health Needs: Research for Health Visiting Practice. Macmillan, Basingstoke, UK.
4. Baggot R. (1998) Health and Health Care in Britain 2nd edn. Macmillan, Basingstoke, UK.
5. Barnard S. (1998) Consumer involvement and inter-agency collaboration in clinical audit. Health and Social Care in the Community 6, 138-142.
6. Beardwood B., Walters V., Eyles J. & French S. (1999) Complaints against nurses: a reflection of the 'new managerialism' and consumerism in health care? Social Science and Medicine 48, 363-374.
7. Biswas B. (1984) Mothers' reasons for attending a child health clinic. Health Visitor 57, 41-42.
8. Bolton P. (1984) A survey of child health clinics in Thanet, Kent. Health Visitor 57, 42-43.
9. Bowling A. (1997) Measuring Health: A Review of Quality of Lifer Measurement Scales 2nd edn. Open University Press, Buckingham, UK.
10. Bowns I.R., Crofts D.J., Williams T.S., Rigby A.S., Hall D.M.B. & Haining R.P. (2000) Levels of satisfaction of 'low risk' mothers with their current health visiting services. Journal of Advanced Nursing 31, 805-811.
11. Boyd M., Marley L. & Perkins E.R. (1995) Poverty and Health Needs: How Can Health Visiting Respond? Nottingham Community Health NHS Trust, Nottingham, UK.
12. Brearley S. (1990) Patient Participation: The Literature. Scutari Press, London.
13. Brown P. & Gordon P. (1987) Cumberlege in Action: A Directory of Good Practice that Influenced the Community Nursing Review Team. King's Fund Centre, London.
14. Carney O., McIntosh J., Worth A. & Lugton J. (1996) Assessment of Need for Health Visiting. Glasgow Caledonian University, Glasgow, UK.
15. Charles R. (1994) An evaluation of parent-held child health records. Health Visitor 67, 270-272.
16. Clark J. (1984) Mothers' perceptions of health visiting. Health Visitor 57, 265-268.
17. Council for the Education and Training of Health Visitors (1977) An Investigation into the Principles of Health Visiting. CETHV, London.
18. Cowley S. (1995) In health visiting, a routine visit is one that has passed. Journal of Advanced Nursing 22, 276-284.
19. Cowley S. & Billings J.R. (1997) Family Health Needs Project. Kings College, London.
20. Cowley S. & Billings J.R. (1999) Implementing new health visiting services through action research: an analysis of process. Journal of Advanced Nursing 30, 965-974.
21. Cowpe M., MacLachlan A. & Baxter E. (1994) Clients' views of a health visiting service. Health Visitor 68, 319-321.
22. Cubbon J. (1987) Consumer attitudes to child health clinics. Health Visitor 60, 185-186.
23. Donaldson C., Lloyd P. & Lupton D. (1991) Primary health care consumerism amongst elderly Australians. Age and Ageing 20, 280-286.
24. Drennan V. (1985) Working in a Different Way: A Research Project Examining Community Work. Methods and Health Visiting. Paddington and North Kensington Health Authority, London.
25. Early Child Development Unit (1987) Debate on the Changing Role of the Health Visitor. University of Bristol, Bristol, UK.
26. Edmond A. (1995) Reliability of parent-held child health records. Health Visitor 68, 322-323.
27. Edwards J. (1992) Marketing in practice. Health Visitor 65, 352-353.
28. Elkan R., Robinson J.J.A., Blair M., Williams D. & Brummell K. (2000) The effectiveness of health services: the case of health visiting. Health and Social Care in the Community 8, 74-78.
29. Field S., Draper J., Kerr M. & Hare M. (1982) A consumer view of the health visiting service. Health Visitor 55, 299-301.
30. Foster M. & Mayall B. (1990) Health visitors as educators. Journal of Advanced Nursing 15, 286-292.
31. Foxman R., Moss P., Bolland G. & Owen C. (1982) A consumer view of the health visitor at six weeks postpartum. Health Visitor 55, 302-308.
32. Gould D. (1994) Writing literature reviews. Nurse Researcher 2, 13-23.
33. Greenhalgh T. ( 1997) How to Read a Paper: The Basics of Evidence Based Medicine. BMJ Publishing, London.
34. Harrison L.L. (1996) Pulling it all together: the importance of integrative research reviews and meta-analyses in nursing. Journal of Advanced Nursing 24, 224-225.
35. Hart H., Bax M. & Jenkins S. (1981) Use of child health clinic. Archives of Disease in Childhood 56, 440-445.
36. Hawtin M., Hughes G. & Percy-smith J. (1994) Community Profiling: Auditing Social Need. Open University Press, Buckingham, UK.
37. Hibbard J.H. & Weeks C.W. (1987) Consumerism in health care: prevalence and predictors. Medical Care 25, 1019-1031.
38. Hugman R. (1994) Consuming health and welfare. In The Authority of the Consumer (Keat R., Whitely N. & Abercrombie N. eds), Routledge, London, pp. 207-278.
39. Husain M. (1990) Parents' attitudes to a child health clinic. Health Visitor 63, 84.
40. Jackson C. (1993) Lessons in talking business. Health Visitor 66, 235-237.
41. Jadad A. (1998) Randomised Controlled Trials. BMJ Books, London.
42. Kelly C. (1996) Public perceptions of a health visitor. International Journal of Nursing Studies 33, 285-296.
43. Kendall S. (1993) Do health visitors promote client participation? An analysis of the health visitor interaction. Journal of Clinical Nursing 2, 103-109.
44. Klein R. (1995) The New Politics of the NHS 3rd edn. Longman, London.
45. Knott M. & Latter S. (1999) Help or hindrance? Single, unsupported mothers' perceptions of health visiting. Journal of Advanced Nursing 30, 580-588.
46. Ledger P. (1988) Feasibility study for evening, night, and weekend health visiting. Health Visitor 61, 71-72.
47. Leggett P. (1985) Study of child health clinics. Health Visitor 58, 130-131.
48. Leonard L.G. (1998) Primary health care and partnerships: collaboration of community agency, health department, and University Nursing Program. Journal of Nursing Education 37, 144-148.
49. Lightfoot J., Baldwin S. & Wright K. (1996) Report on a Study of Establishment Setting and Review for District Nursing and Health Visiting Services. University of York, York, UK.
50. Lock K. (1996) The changing organisation of healthcare: setting the scene. In Community Health Care Nursing: Principles for Practice (Twinn S., Roberts B. & Andrews S. eds), Butterworth Heinemann, Oxford, UK.
51. Luker K. (1982) Evaluating Health Visiting: An Experimental Study to Evaluate the Effects of Focused Health Visitor Intervention on Elderly Women Living Alone at Home. Royal College of Nursing, London.
52. Lupton D. (1997) Consumerism, reflexivity and the medical encounter. Social Science and Medicine 45, 373-381.
53. Machen I. (1996) The relevance of health visiting policy to contemporary mothers. Journal of Advanced Nursing 24, 350-356.
54. Mallik M. (1997) Advocacy in nursing: a review of the literature. Journal of Advanced Nursing 25, 130-138.
55. Maxwell R.J. (1984) Quality assessment in health. British Medical Journal 288, 1470-1472.
56. Mayall B. & Grossmith C. (1984) The health visitor and the provision of services. Health Visitor 58, 349-352.
57. McIntosh J. (1986) A Consumer Perspective on the Health Visiting Service. University of Glasgow, Glasgow, UK.
58. Meerabeau L. (1998) Consumerism and health care: the example of fertility treatment. Journal of Advanced Nursing 27, 721-729.
59. Melville M. (1997) Consumerism: do patients have power in health care? British Journal of Nursing 6, 337-340.
60. Mooney G.H. & Healey A. (1991) Strategy full of good intentions. British Medical Journal 303, 1119-1120.
61. Morgan M., Reynolds A., Morris R., Allsop M. & Rona R. (1989) Who uses child health clinics and why: a study of a deprived inner city district. Health Visitor 62, 244-247.
62. Neave J. (1994) Health and social policy. In Nursing and Social Policy: Care in Context (Cough P., Maslin-Prothero S. & Masterson A. eds), Butterworth Heinemann, London.
63. Obeid A. (2000) Perceptions of user participation in health care. Journal of Community Nursing 24, 13-19.
64. Orr J. (1980) A Consumers' View of Health Visiting in Northern Ireland. Royal College of Nursing, London.
65. Oxford Dictionary (1990) 8th edn. Clarendon Press, Oxford.
66. Oxfordshire Health Authority (1988) Oxfordshire's Strategy for Health Visiting: A Change for the Better. Oxfordshire Health Authority, Oxford.
67. Palfrey C. (2000) Key Concepts in Health Care Planning: An Introductory Text. Macmillan, Basingstoke, UK.
68. Pearson P. (1991) Clients' perceptions: the use of case studies in developing theory. Journal of Advanced Nursing 16, 521-528.
69. Periton C. & Perkins E.R. (1995) Working in Partnership: Health Visiting in an Area of Deprivation. Nottingham Community Health NHS Trust, Nottingham, UK.
70. Robinson J. (1982) An Evaluation of Health Visiting. CETHV, London.
71. Robinson J. & Elkan R. (1996) Health Needs Assessment: Theory and Practice. Churchill Livingstone, Edinburgh, UK.
72. Salvage J. (1985) The Politics of Nursing. Heinemann Nursing, London.
73. Sefi S. & Grice D. (1994) Parents' views of clinics. Health Visitor 67, 62-64.
74. Sefi S. & Macfarlane A. (1985) Child health clinics: why do mothers attend? Health Visitor 58, 129-131.
75. Sharpe H. & Loewenthal D. (1992) Reasons for attending GP or health authority clinics. Health Visitor 10, 349-351.
76. Simms M. & Smith C. (1984) Teenage mothers: some views on health visitors. Health Visitor 57, 269-272.
77. Sines D. (1996) Advocacy. In Community Health Care Nursing: Principles for Practice (Twinn S., Roberts B. & Andrews S. eds), Butterworth Heinemann, Oxford, UK.
78. Tones K. (1998) Empowerment for health: the challenge. In Health and Empowerment: Research and Practice (Kendall S. ed.), Arnold, London, pp. 185-204.
79. United Kingdom Central Council for Nursing, Midwifery and Health Visiting (1989) Exercising Accountability. UKCC, London.
80. United Kingdom Central Council for Nursing, Midwifery and Health Visiting (1992) Code of Professional Conduct for the Nurse, Midwife and Health Visitor. UKCC, London.
81. United Kingdom Central Council for Nursing Midwifery and Health Visiting (1993) Standards for Post-Registration Education and Preparation. UKCC, London.
82. United Kingdom Department of Health (1989) Working for Patients. HMSO, London.
83. United Kingdom Department of Health (1990) National Health Service and Community Care Act. HMSO, London.
84. United Kingdom Department of Health (1992) The Patients' Charter. HMSO, London.
85. United Kingdom Department of Health ( 1995) The Patients' Charter. HMSO, London.
86. United Kingdom Department of Health (1996) Child Health in the Community: A Guide to Good Practice. NHSE/HMSO, London.
87. United Kingdom Department of Health (1997) The New NHS: Modern, Dependable. HMSO, London.
88. United Kingdom Department of Health (1999a) A First Class Service: Quality in the NHS. HMSO, London.
89. United Kingdom Department of Health (1999b) Patient and Public Involvement in the New NHS. HMSO, London.
90. United Kingdom Department of Health (1999c) The National Survey of National Health Patients: General Practice 1998. HMSO, London.
91. United Kingdom Department of Health (1999d) Our Healthier Nation. HMSO, London.
92. Walker L.O. & Avant K.C. (1995) Strategies for Theory Construction in Nursing. Appleton and Lange, CT, USA.
93. Weatherley D. (1988) A survey of clients' views in one health visitors' caseload. Health Visitor 61, 137-138.
94. Winkler F. (1987) Consumerism in health care: beyond the supermarket model. Policy and Politics 15, 1-8.
95. Wistow G. & Barnes M. (1993) User involvement in community care: origins, purposes and applications. Public Administration 71, 279-299.