|
Volumn 79, Issue 7, 2001, Pages
|
While customers wait, add value.
a
|
Author keywords
[No Author keywords available]
|
Indexed keywords
ARTICLE;
COMMERCIAL PHENOMENA;
CONSUMER;
ORGANIZATION AND MANAGEMENT;
UNITED STATES;
COMMERCE;
CONSUMER SATISFACTION;
EFFICIENCY, ORGANIZATIONAL;
UNITED STATES;
|
EID: 0035405967
PISSN: 00178012
EISSN: None
Source Type: Journal
DOI: None Document Type: Article |
Times cited : (26)
|
References (0)
|