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Volumn 27, Issue 7, 2001, Pages 362-368
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Using "good and bad surprises" to guide improvement efforts: insights from a memory assessment clinic.
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Author keywords
[No Author keywords available]
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Indexed keywords
ARTICLE;
CONSUMER;
FEMALE;
HUMAN;
INFORMATION SERVICE;
MALE;
MEMORY DISORDER;
METHODOLOGY;
PARENT;
PATHOPHYSIOLOGY;
PSYCHOLOGICAL ASPECT;
SPOUSE;
TOTAL QUALITY MANAGEMENT;
TREATMENT OUTCOME;
UNITED STATES;
CONSUMER SATISFACTION;
FEMALE;
HUMANS;
INFORMATION SERVICES;
KENTUCKY;
MALE;
MEMORY DISORDERS;
OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE);
PARENTS;
SPOUSES;
TOTAL QUALITY MANAGEMENT;
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EID: 0035404273
PISSN: 10703241
EISSN: None
Source Type: Journal
DOI: 10.1016/S1070-3241(01)27031-X Document Type: Article |
Times cited : (1)
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References (0)
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