What is quality?

Quality Progress

Volumn 34, Issue 7, 2001, Pages 52-62

  Hoyer, R W ^a   Hoyer, B B Y ^a  

^a Decision Dynamics Inc   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

CUSTOMER SATISFACTION; MATHEMATICAL MODELS; QUALITY CONTROL; SPECIFICATIONS; STANDARDS; STATISTICAL METHODS;

GOAL POSTS MODEL; PRICE; QUALITY GURU;

QUALITY ASSURANCE;

EID: 0035393756     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (3)